Senior Application Analyst

National Bank of Canada; Montreal; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Join National Bank of Canada as a Senior Application Analyst, where you’ll collaborate with teams to enhance business processes and optimize technology projects. This role focuses on improving client and employee experiences through strategic analysis in a flexible hybrid environment. The Bank values personal development and offers extensive training programs.

Benefits

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and Family Assistance Program

Preferential banking services

Opportunities for community involvement

Telemedicine service

Virtual sleep clinic

Qualifications

• Several years of relevant experience in a technological environment.
• Advanced experience in business process transformation and change management.
• Knowledge of business process improvement and mapping.

Responsibilities

• Support business strategy and enhance performance.
• Collaborate with stakeholders to prioritize initiatives.
• Contribute to continuous improvement by analyzing processes.

Skills

Business analysis

Process optimization

Agile methodology

Continuous improvement

Education

University degree related to the field

Tools

Control-M

Atlassian tools

Financial planning applications

Job description

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A career as a Senior Application Analyst in the Wealth Management IT Delivery and Advisory Train team at National Bank means acting as a liaison between business teams and delivery teams. You work in an agile mode and are part of a squad that manages and delivers business and technology projects across various sectors. This role allows you to have a positive impact on our organization through your skills in analysis and process optimization, contributing to the acceleration of our transformation.

Your Role

• Support business strategy and leverage business intelligence to enhance performance and improve both client and employee experience.
• Collaborate closely with various stakeholders to develop an optimal prioritization strategy for initiatives.
• Develop and maintain an integrated vision and business knowledge of end-to-end processes.
• Build alliances and establish effective communication channels with all involved stakeholders.
• Define the scope of processes to be optimized and proactively manage planning and execution of activities and deliverables in line with the Bank’s direction and the needs of supported business lines.
• Actively contribute to continuous improvement by analyzing initiatives from all process angles using best practices, anticipating impacts, and providing innovative ideas to support transformation.

Your Team

IT at the Bank includes over 2,500 experts working in an agile, proactive, and collaborative manner to seize opportunities, stay at the forefront of technology, and continuously improve processes.

Within the Wealth Management IT Delivery sector, you report to the Head of Asset Management. Our train team’s mission is to empower advisors to help clients achieve their life goals by providing personalized wealth advice at scale.

We aim to offer you maximum flexibility to support your quality of life. This includes a hybrid work environment and a flexible, adaptable schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on hands-on learning, help you master your role and develop new areas of expertise. Tools such as the Data Academy, language training, Harvard Learning Center, and coaching and mentoring support are available to you at all times.

Prerequisites

• University degree related to the field and several years of relevant experience
• Skills in business analysis within a technological and operational ecosystem
• Advanced experience in end-to-end business process transformation, change management, and continuous improvement including incident management
• Knowledge of business process improvement and mapping: AWS migration, application certification
• Experience with Control-M and with the development of the M jobs, an asset
• Experience with test scenarios and user support
• Knowledge of Agile methodology (Scrum, Kanban, SAFe) and Atlassian tools (Jira, Confluence, etc.)
• Experience with portfolio and financial planning applications ( Conquest , Compass, Croesus …).

A career as a Senior Application Analyst in the Wealth Management IT Delivery and Advisory Train team at National Bank means acting as a liaison between business teams and delivery teams. You work in an agile mode and are part of a squad that manages and delivers business and technology projects across various sectors. This role allows you to have a positive impact on our organization through your skills in analysis and process optimization, contributing to the acceleration of our transformation.

Your Role

• Support business strategy and leverage business intelligence to enhance performance and improve both client and employee experience.
• Collaborate closely with various stakeholders to develop an optimal prioritization strategy for initiatives.
• Develop and maintain an integrated vision and business knowledge of end-to-end processes.
• Build alliances and establish effective communication channels with all involved stakeholders.
• Define the scope of processes to be optimized and proactively manage planning and execution of activities and deliverables in line with the Bank’s direction and the needs of supported business lines.
• Actively contribute to continuous improvement by analyzing initiatives from all process angles using best practices, anticipating impacts, and providing innovative ideas to support transformation.

Your Team

IT at the Bank includes over 2,500 experts working in an agile, proactive, and collaborative manner to seize opportunities, stay at the forefront of technology, and continuously improve processes.

Within the Wealth Management IT Delivery sector, you report to the Head of Asset Management. Our train team’s mission is to empower advisors to help clients achieve their life goals by providing personalized wealth advice at scale.

We aim to offer you maximum flexibility to support your quality of life. This includes a hybrid work environment and a flexible, adaptable schedule.

The Bank values continuous development and internal mobility. Our personalized training programs, based on hands-on learning, help you master your role and develop new areas of expertise. Tools such as the Data Academy, language training, Harvard Learning Center, and coaching and mentoring support are available to you at all times.

Prerequisites

• University degree related to the field and several years of relevant experience
• Skills in business analysis within a technological and operational ecosystem
• Advanced experience in end-to-end business process transformation, change management, and continuous improvement including incident management
• Knowledge of business process improvement and mapping: AWS migration, application certification
• Experience with Control-M and with the development of the M jobs, an asset
• Experience with test scenarios and user support
• Knowledge of Agile methodology (Scrum, Kanban, SAFe) and Atlassian tools (Jira, Confluence, etc.)
• Experience with portfolio and financial planning applications ( Conquest , Compass, Croesus …).

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us,and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Banking

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