Senior Application Analyst

Finning International Inc.; Edmonton; Hybrid; CAD 90,000 - 105,000; Full time

Job summary

An established industry player is seeking a Senior Application Analyst to bridge the gap between business needs and technology solutions. This role is pivotal in analyzing business processes and recommending solutions to enhance operations. The successful candidate will collaborate with various stakeholders, ensuring that projects align with strategic goals while mentoring junior analysts. With a hybrid work model and a commitment to employee growth, this position offers an exciting opportunity to contribute to impactful projects in a supportive environment. Join a company that values diversity and innovation in its pursuit of excellence.

Benefits

Career advancement opportunities

Pension plan

Employee stock purchase plan

Extensive health benefits

Flexible work environment

Qualifications

• 7+ years of experience in business analysis and application design.
• Post-secondary education in IT or related experience.

Responsibilities

• Collaborate with stakeholders to deliver technology solutions.
• Participate in system implementation projects and provide support.
• Mentor Junior and Intermediate Application Analysts.

Skills

Business Analysis

Application Design

Problem Solving

Communication Skills

Analytical Skills

Agile Development Methodology

Attention to Detail

Time Management

Education

Post-Secondary Diploma or Degree in IT

Tools

Genesys Call Management Platform

Job description

Senior Application Analyst page is loaded

Senior Application Analyst

Apply remote type Hybrid locations Edmonton, AB, CA Calgary, AB, CA Vancouver, BC, CA Surrey, BC, CA Kamloops, BC, CA time type Full time posted on Posted 7 Days Ago job requisition id R-2025-1415

Company:

Finning International Inc.

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

Reporting to the Application Lead the Senior Application Analyst plays a key role in business processes and application design. This role will align strategic goals and objectives with decisions regarding products and services; partners and suppliers, organization, capabilities, and key business and IT initiatives. The primary focus for this person’s work includes the analysis of business motivations and business operations. Will recommend solutions to Global business leaders based on interpreted findings of the analyzed business processes.

What we can offer you:

• Great people and place to work with a hybrid work opportunity
• Career advancement and training opportunities
• Pension and employee stock purchase plans with company contributions
• Extensive health benefits including group medical and dental benefits, and short-term and long-term disability benefits
• For this position, the expected salary range is between $90,000 and $105,000 annually. This range reflects our commitment to providing competitive compensation that aligns with industry standards and your qualifications.

Please note that the actual salary offer will be based on a candidate’s experience, qualifications, and fit for the role. We are dedicated to fostering an inclusive and equitable work environment, and this salary range is designed to support that commitment.

Job Description:

Major Job Functions:

• Collaborate with relevant stakeholders in the delivery of technology solutions through translating complex Business requirements, including on upgrades, enhancements, testing, validation and overall performance management of the system.
• Ongoing interaction with the Business Team to acquire understanding and clarification of business processes and requirements.
• Participate in system implementation projects (requirements documentation, systems configuration, test documentation/execution, issue identification and resolution).
• Provide Global and strategic alignment on business and technical initiatives by conducting enterprise analysis and systems development. (Enterprise analysis initiatives may include; feasibility assessments, needs assessments, gap analyses and solution assessments).
• Provide support according to SLA’s (Service Level Agreements) when analyzing software problems, data issues, workflows and recommending solutions.
• Mentor and guide Junior and Intermediate Application Analyst globally.

Accountability:

• Provide status reports and ensure escalation of issues as necessary.
• Plays a key role in supporting Digital & IT or Business teams in driving successful projects by ensuring that overall business needs are effectively met and projects are implemented on time and within budget.
• Ensure presentation of information is professional, timely and accurate.
• Responsible for compliance with activities and controls required by Finning’s Change Management policies & procedures within scope.
• Provide guidance and support to Junior Application Analysts and Intermediate Application Analysts
• Ensure that imperative specification and support documentation are understood by the reviewers, approvers and users of the material.
• Ensure that risks uncovered as part of the incident and problem management processes, within scope, are communicated and mitigated in a timely manner.
• Represent the company in a professional and ethical manner and maintain effective relationships with internal departments and staff while maintaining confidentiality.

Education & Experience:

• Post-Secondary Diploma or Degree in a related Information Technology (IT) discipline or related experience. Formal education in specific applications, tools and languages.
• 7+ years of experience in business analysis and application design and support
• Experience with the Genesys Call Management Platform.
• Experience with Agile Development Methodology

Knowledge:

• Experience as a key contributor in building and enhancing enterprise-class systems through the entire lifecycle - Analyze, Design, Build, Test, Implement and Support.
• Extensive and advanced knowledge of business analysis concepts, tools and processes, as well as IT resources and enabling technologies.
• Strong working knowledge of tools, languages and methodologies related to systems analysis and support.
• Ability to recognize symptoms, determine causes, and identify potential solutions.

Soft Skills:

• Strong analytical and problem solving skills.
• Strong attention to detail.
• Strong communication skills. Concise and clear written and verbal communication skills, with an ability to adapt to the needs of specific audiences.
• Solid time management, planning and prioritization skills, with an ability to manage multiple tasks and priorities concurrently.
• Solid organizational, interpersonal and customer service skills.
• Resilience, with the ability to adapt under changing business priorities.
• Strong team player/leadership skills.
• Ability to continue to learn and develop.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

About Us

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.

Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.

OUR DIVISIONS

• Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT.
• Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut.
• Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia.
• Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland.
• Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America.
• OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.