Senior Analyst, Strategy & Continuous Improvement

Starlight Investments; Ontario; On-site; CAD 70,000 - 90,000; Full time

Job summary

A financial services company in Ontario is seeking a Senior Analyst to evaluate business processes and support continuous improvement initiatives. The role involves analyzing operational data, leading process improvement projects, and creating detailed reports. Ideal candidates have at least 1.5 years of experience and proficiency in Power BI, along with strong analytical and leadership skills. Join a dynamic environment focused on operational excellence.

Qualifications

• 1.5+ years experience in business process improvement or operations analysis.
• Experience with Lean Six Sigma methodologies is an asset.
• Proactive and able to work in a fast-paced environment.

Responsibilities

• Evaluate current business processes and identify inefficiencies.
• Lead cross-functional process improvement projects.
• Gather and analyze operational data to uncover trends.

Skills

Data-driven methodologies

Analytical skills

Problem-solving skills

Interpersonal skills

Leadership capabilities

Tools

Power BI

MS Office

Job description

Reporting directly to the Director of Continuous Improvement the Senior Analyst, will support the evaluation of business processes and functions, gathering and analysis of performance metrics and implementation of recommended business process improvements and operational enhancements across all business lines.

Duties and Responsibilities

• Evaluate current business processes using data-driven methodologies identifying
• inefficiencies, bottlenecks, or redundancies in workflows.
• Lead or support cross-functional process improvement projects from initiation through execution.
• Gather, clean, and analyze operational data to uncover trends or issues.
• Create detailed reports, dashboards, and visualizations to communicate findings to leadership.
• Conduct research and analysis to identify trends, risks, and opportunities, and help develop clear recommendations to support business decision-making.
• Build and maintain collaborative working relationships with internal teams and external partners to support project execution and stakeholder engagement.
• Monitor business metrics and KPIs, investigate variances, and analyze root causes to support continuous improvement efforts.
• Develop future-state process maps, standard operating procedures (SOPs), and control plans
• Support the execution of project plans by tracking progress, coordinating tasks, and helping ensure milestones aremet.
• Promote aculture of continuous improvement and operational excellence across the organization.

Requirements

• 1.5+ years post-undergraduate experience in management consulting business process improvement, operations analysis or continuous improvement
• Experience working with Power BI or similar reporting platforms
• Experience with methodologies such as Lean Six Sigma is anasset
• Experience working with data sets to extract insights
• Excellent knowledge with MS Office including Word, Excel and PowerPoint
• Excellent analytical and problem-solving skills
• Experience managing medium to large projects or playing akey role in cross-functional teams.
• Ability to multi-task and able to work in achanging, fast-paced environment
• Experience in driving results in a fast-paced and dynamic business environment
• Proactive and self-directed with demonstrated ability to work independently and as part of ateam
• Strong interpersonal skills, leadership and influential capabilities
• Experience facilitating workshops or stakeholder meetings.
• Proven track record delivering innovative solutions from concept to change management