Senior Analyst, Physical Access Security (French is an asset)

Allied Universal Canada; Toronto; On-site; CAD 125,000 - 150,000; Full time

Job summary

An established industry player seeks a Senior Analyst in Physical Access Security to enhance their security program. This role involves managing access permissions, collaborating with a dedicated team, and ensuring compliance with industry standards. Ideal candidates will possess strong customer service skills, be detail-oriented, and thrive in a collaborative environment. With opportunities for career growth and a supportive work culture, this position offers a chance to make a significant impact in a leading security firm. Join a team that values continuous improvement and professional development.

Benefits

Health and Dental Plan

Paid Vacation

Educational Assistance

Career Growth Opportunities

Paid Training

Qualifications

• Strong customer service skills and ability to build trust with clients.
• Experience with access card provisioning on enterprise systems is a plus.
• Bilingual in English and French is an asset.

Responsibilities

• Modify access permissions and manage visitor access requests.
• Administer enterprise security systems and maintain physical access programs.
• Collaborate with team members to improve processes and ensure quality.

Skills

Customer Service

Data Interpretation

Software Learning

Team Collaboration

Access Control Systems

Bilingual Communication

Education

High School Diploma

Post-secondary Education

Tools

Enterprise Security Systems

Job description

Overview

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions! Start your phenomenal career with Allied Universal today!

Job Description

Title: Senior Analyst, Physical Access Security (French is an asset)

Pay rate:- $28.00 / hr. to start with incremental increases every 6-12 months based on performance.

Location:- Downtown Toronto

Shifts:- Monday to Friday, 8 hour day shifts

Bilingual:- Being bilingual is an asset (French and English)

Main Responsibilities:

Join the Physical Access Services team at CIBC, on their mission to create an Enterprise wide, best-in-class physical security program. The Physical Access Services team is focused on both the continuous improvement of the program and the growth of the individuals within the team. As a member of the team, you’ll contribute directly to the growth of the program. The successful candidate should be self-motivated, an effective communicator who works well in a team environment and someone who actively challenges the status quo.

Job Duties and Responsibilities:

• Modify access permissions for existing cardholders, coordinate the provisioning of new or replacement credentials, and manage access requests for visitors/suppliers;
• Administer an enterprise security system through managing the creation and decommission of restricted roles and areas, on-boarding new sites onto the enterprise security system, and maintaining the physical access program;
• Liaise with CIBC and its technology team in relation to the maintenance of facility physical access programs;
• Handle, compile, and distribute physical access reports and sensitive data in a manner that is compliant with CIBC internal data sharing agreements and industry regulations
• Take an active role in the continuous improvement of the physical access services program by identifying potential inefficiencies and implementing improvements to processes;
• Collaborate with team members in developing and maintaining processes based on industry bestpractice;
• Assuring quality of the work performed by the CIBC Enterprise physical security department by ensuring requests are fulfilled appropriately and within their internal service levels, testing controls, and ensuring reconciliations are scheduled and fulfilled appropriately;
• Stay organized while coordinating access reconciliations to meet internal and industry auditrequirements;
• Manage escalations in a timely and professionalmanner;
• Manage client expectations/concerns through strong communication skills, both verbal andwritten;

The Ideal Candidate will demonstratethe following skills and characteristics:

• Able to establish and maintain relationships of trust with internal and external clients. Strong customer serviceskills;
• Ability to interpret and present data in a professional and polished manner.
• Able to learn new software applications/programs quickly andeffectively;
• Focused on continuously improving both the program andyourself;
• Prioritizing andmanage ownwork to ensure quality and efficiency (i.e.meet deadlines; be flexible in adjusting to changing work priorities);
• Participating fully as a member of the team and contributing to a positive workenvironment;
• Experience performing access card provisioning tasks on an enterprise access control system considered an asset.
• Bilingual – fluent in English and speaking in French is an asset

Benefits:

• Participation in the Company Health and Dental plan.
• Paid vacation and other wellness benefits.
• Ability to participate in educational assistance programs.
• Opportunities for career growth and advancement.
• Paid training and development programs.

Disclaimer:

As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.

Closing

Allied Universalprovides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUSecurity.ca.

Requisition ID2025-1373544