SENIOR ANALYST, OPERATIONAL RISK MANAGEMENT

BDC; Toronto; Hybrid; CAD 110,000 - 150,000; Full time

Benefits offered by this job

Employee Savings Plan

Defined Benefit Pension

Wellness Account

Hybrid work model

Vacation & personal days

Job summary

BDC is seeking a Senior Analyst, Operational Risk Management to support the ORM program across the bank’s governance framework. You will work with the first and second lines to strengthen risk controls and reporting for Canadian entrepreneurs and banking operations.

The role requires deep knowledge of RCSA, KRI, ORE, and NPBI, plus advanced Excel and BI skills to deliver insightful risk reporting and action plans. Hybrid work arrangement available.

Qualifications

• Bachelor’s degree in Commerce, Finance, Business Administration, or an equivalent field.
• Minimum 10 years of relevant experience within the Canadian financial services sector.
• Knowledge of Canadian banking products, processes, and organizational structures.
• Experience with RCSA, KRI, ORE, NPBI risk programs.
• Ability to critically assess risk assessments and control environments.
• Strong analytical skills and advanced Excel.

Responsibilities

• Support first‑ and second‑line stakeholders in ORM programs (RCSA, KRI, ORE, NPBI).
• Assist end‑to‑end risk management including risk identification, assessment, and monitoring.
• Review risk assessments and remediation plans; ensure timely closure of actions.
• Develop, maintain ORM governance, policies, and procedures; document processes.

Skills

Analytical skills

Cross-functional collaboration

Strong judgment

Negotiation and conflict resolution

Multitasking

Education

Bachelor’s degree in Commerce/Finance/Business

Tools

Excel

Power BI

Visio

PowerPoint

Word

Job description

We Are Banking At Another Level.

We Are Banking At Another Level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC As Your Employer Also Means

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
• A hybrid work model that truly balances work and personal life
• Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

Position Overview

At BDC, the only bank dedicated exclusively to Canadian entrepreneurs, Operational Risk Management (ORM) plays a critical role in supporting informed decision‑making as we evolve our business, digital platforms, and operating model. The ORM team partners closely with the first line of defense to strengthen operational resilience across the organization.

As Senior Analyst, Operational Risk Management, you are a subject‑matter expert who supports the implementation, evolution, and continuous improvement of BDC’s ORM Framework. Your work contributes directly to strong governance, effective controls, and the sustainable success of Canadian businesses.

CHALLENGES TO BE MET

• Support first‑and second‑line stakeholders in executing ORM programs, including:
  • Risk and Control Self‑Assessments (RCSA)
  • Key Risk Indicators (KRI)
  • Operational Risk Events (ORE)
  • New Product and Business Initiative (NPBI) risk assessments for products, projects, and organizational changes
• Support the first line of defence in the end‑to‑end management of operational risks, including:
  • Risk identification, assessment, measurement, and monitoring
  • Evaluation of control environments
  • Oversight of remediation activities and action plans
• Critically review and effectively challenge first‑ and second‑line risk assessments and reported operational risk events
• Monitor remediation activities and ensure timely closure of action plans
• Design, implement, and enhance operational risk methodologies, tools, and training for the first line
• Ensure ORM frameworks, methods, and practices remain aligned with BDC’s operational realities and evolving industry best practices
• Manage and improve ORM program reporting, including:
  • Data collection and analysis
  • Risk and trend reporting
  • Action plan tracking
  • Senior management and committee presentations
• Build and maintain strong stakeholder relationships with first‑line leadership, second‑line risk functions, and senior leaders
• Develop, enhance, and document ORM governance, policies, standards, and procedures
• Leverage data, automation, and emerging AI capabilities to enhance operational risk insights, monitoring, and reporting

Required Qualifications

WHAT WE ARE LOOKING FOR

• Bachelor’s degree in Commerce, Finance, Business Administration, or an equivalent field
• Minimum 10 years of relevant experience within the Canadian financial services sector, including:
  • Front‑line operations or process support or
  • Operational Risk Management roles
• Knowledge of Canadian banking products, processes, and organizational structures
• Demonstrated experience supporting or executing operational risk programs (e.g., RCSA, KRI, ORE, NPBI)
• Ability to critically assess and challenge risk assessments and control environments
• Strong analytical skills, both qualitative and quantitative
• Advanced proficiency in Microsoft Excel
• Proven ability to produce clear, structured, and professional reports, analyses, and presentations
• Strong interpersonal and cross‑functional collaboration skills
• Sound judgement and problem‑solving skills, including negotiation and conflict resolution
• Ability to manage multiple priorities, work under pressure, and meet tight deadlines
• Proficiency with Microsoft Office tools, including Word, PowerPoint, and Visio
• Fluency in French and English (verbal and written)

Preferred Qualifications

• Experience using Power BI or similar data visualization and reporting tools
• Experience applying automation, analytics, or AI tools to improve risk monitoring, reporting, or control processes
• Experience designing or enhancing operational risk methodologies, frameworks, or governance documentation

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [e-mail].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.