Senior Analyst, Operational Risk Management

EQ Bank | Canada's Challenger Bank; Toronto; Hybrid; CAD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive discretionary bonus

Market leading RRSP match program

Medical, dental, vision, life, anddis/

Employee Share Purchase Plan

Maternity/Parental top-up

Generous vacation policy

Professional development

Career development program

Join FinTech leader

Job summary

EQ Bank, Canada's Challenger Bank, is seeking a Senior Analyst, Operational Risk Management. You will support the bank's risk framework by identifying, assessing, monitoring, and reporting non-financial risks across people, processes, systems, and external events.

You will partner with business units to test controls, oversee remediation, and contribute to Business Continuity, risk reporting, and policy enhancements. Hybrid work from Toronto with opportunities to influence risk culture.

Qualifications

• 5-7 years of experience in risk management, internal control, compliance, or related fields.
• Experience with risk assessment, control testing, and issue remediation.
• Ability to evaluate risks, identify root causes, and provide actionable recommendations.
• Strong communication and collaboration skills across business units.
• Experience supporting Business Continuity Management and enterprise risk programs.

Responsibilities

• Conduct risk and control assessments with business partners to identify operational risks and evaluate control effectiveness.
• Plan and perform independent testing of key business controls.
• Identify control weaknesses and coordinate remediation with stakeholders.
• Monitor and oversee issue management activities and escalate concerns.
• Support Business Continuity Management through impact assessments and continuity planning docs.
• Prepare operational risk reporting and key risk metrics for committees and leadership.
• Maintain operational risk inventories and documentation; ensure accuracy.
• Provide guidance on risk management practices and risk mitigation strategies.
• Contribute to policy development, standards, and procedures for risk management.
• Build relationships with stakeholders across functions to support risk management objectives.
• Support broader enterprise risk management programs including technology, cyber, and third‑party risk.

Skills

Analytical skills

Problem-solving

Organizational skills

Project management

Communication skills

Stakeholder influence

Reporting

Facilitation

Attention to detail

Judgment

Education

University degree or college diploma in Business/Finance/Risk Management/Accounting/Economics/Commerce

CRISC

CIA

CISA

CRM

Tools

Resolver

Archer

GRC systems

Job description

Join a Challenger

At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.

We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.

If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.

We can’t wait to get to know you!

The Work

The Senior Analyst, Operational Risk Management supports the Bank's Operational Risk Management framework by identifying, assessing, monitoring, and reporting non-financial risks. The role partners with business units across the organization to evaluate operational risks and controls, conduct independent control testing, oversee issue remediation activities, and support the Business Continuity Management program. The position helps ensure risks related to people, processes, systems, and external events are appropriately managed and reported while promoting a strong risk management culture across the Bank.

Core Responsibilities

• Conduct risk and control assessments with business partners to identify operational risks, evaluate control effectiveness, and assess residual risk exposures.
• Plan and perform independent testing of key business controls using established methodologies to assess control design and operating effectiveness.
• Identify control weaknesses and operational risk issues and coordinate remediation efforts with business stakeholders to ensure timely resolution.
• Monitor and oversee issue management activities, including tracking corrective action plans, validating remediation activities, and escalating concerns when appropriate.
• Support the Business Continuity Management program by coordinating Business Impact Assessments, maintaining continuity planning documentation, and facilitating periodic reviews with business units.
• Prepare operational risk reporting, key risk metrics, and management information for committees and senior management stakeholders.
• Maintain operational risk inventories, including risk, control, and issue information, ensuring records remain accurate and current.
• Provide guidance to business units regarding operational risk management practices, control design, and risk mitigation strategies.
• Contribute to the development, maintenance, and enhancement of operational risk management policies, standards, procedures, and supporting documentation.
• Build and maintain effective working relationships with stakeholders across operational, compliance, risk, technology, and business functions to support risk management objectives.
• Support broader enterprise risk management programs and initiatives, including areas such as technology risk, cybersecurity risk, and third‑party risk management.

Let’s Talk About You

• University degree or college diploma in Business, Finance, Risk Management, Accounting, Economics, Commerce, or a related discipline required.
• Professional certifications such as CRISC, CIA, CBCP, CISA, CRM, or equivalent are considered an asset.
• 5-7 years of total professional experience within risk management, operational risk, internal audit, compliance, business continuity, controls assessment, or a related field.
• Resolver, Archer or other GRC system is considered an asset.
• Strong analytical and problem‑solving capabilities with the ability to interpret qualitative and quantitative information.
• Ability to evaluate risks, identify root causes, and develop practical recommendations.
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Ability to prepare concise and meaningful reporting for business and risk stakeholders.
• Collaborative relationship‑building skills and ability to influence stakeholders without direct authority.
• Demonstrates sound judgment, attention to detail, initiative, and accountability.
• Communication skills required:
• Moderately complex communication involving facilitation of meetings, presentation of assessment results, preparation of reports, provision of advisory guidance, and interaction with stakeholders across multiple business areas.

What we offer [For full‑time permanent roles]

• Competitive discretionary bonus
• Market leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top‑up while you care for your little one
• Generous vacation policy and personal days
• Virtual events to connect with your fellow colleagues
• Professional development and comprehensive Career Development program
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI‑enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh‑largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

To learn more, visit eqb.investorroom.com and eqbank.ca.