Senior Analyst, Omni-Channel (14 Month Contract)

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

Why is this role important?

Reporting to the Senior Manager, Omni-Channel you will be pulling, analyzing, and interpreting data from multiple sources to provide actionable insights. Supporting the omni-channel implementation strategy, as well as driving the day-to-day tactics to achieve operational excellence. You will be part of the team leveraging our store network to deliver the best fulfillment experience for our customers.

What you’ll do

1. Support our omni-channel business with a powered-by-data mentality to drive continuous improvements
2. Extract, review and prepare data for analysis & reporting using SQL and other programming languages
3. Support scenario planning with ad-hoc analysis on high profile initiatives
4. As subject matter expert of our omni-channel fulfillment programs, recommend business practices and procedures that result in reduced complexity, improved customer experience, increased productivity, and reduced costs
5. Collaborate with product and tech stakeholders to champion technology solutions and improvements to enable omni-channel excellence
6. Partner and empower store operations to improve consistency, timeliness, and accuracy of omni-channel fulfillment programs
7. Acting as key point of understanding on process, data, and capabilities to unlock and solve business issues

Does this sound like you?

1. Working knowledge of SQL and/or other programming languages
2. You’re data-driven and understand the importance of uncovering insights.
3. You are collaborative, can build meaningful relationships, and have been part of large, cross functional teams that are working to solve complex problems

How You’ll Succeed:

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.

If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we’ll get along just fine.

Looking for a challenge? Good. Love an innovative work environment? Even better.

Apply today.

Employment Type:

Full time

Type of Role:

Temporary with Benefits (Fixed Term)

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.