Senior Analyst, Credit Risk

Neo Financial; Calgary, Toronto; On-site; CAD 95,000 - 140,000; Full time

Benefits offered by this job

Equity ownership

Competitive salary & benefits

Job summary

Neo Financial in Calgary is seeking a Senior Credit Risk Analyst to design, implement, and optimize customer acquisition risk strategies. You will leverage advanced analytics, including ML, to inform credit decisions while maintaining regulatory compliance and robust risk controls.

You will collaborate with Product, Engineering, Finance, and Growth teams to drive portfolio performance, monitor key risk KPIs, and translate insights into actionable rules for automated decisioning.

Qualifications

• 3+ years of experience in credit risk strategy, portfolio management, or collections in fintech or financial services.
• Proven ability to use SQL, Python or R to extract and analyze large datasets.
• Deep understanding of the credit lifecycle, credit losses, and consumer credit data.
• Experience translating analytical findings into executable rules for automated decisioning.
• Excellent stakeholder management and communication with non-technical partners.

Responsibilities

• Design, maintain, and implement core credit adjudication strategies for customer acquisition.
• Analyze risk profiles and monitor portfolio performance using advanced analytics.
• Collaborate with product, engineering, finance and growth teams to embed risk controls.
• Stay updated on regulations and best practices to inform policy development.

Skills

Credit risk strategy

SQL & Python

Risk lifecycle analysis

Automated decisioning

Stakeholder communication

Tools

SQL & Python

Job description

Join us to build a more rewarding financial future for all Canadians

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company ever to achieve a three-peat at the top!

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail

• Top-ranked mobile apps and credit cards

• Team of 500+ people

• 1M+ customers

• 10K+ retail partners

The Role:

As a Senior Credit Risk Analyst at Neo, you will play a pivotal, data-driven role, responsible for designing, implementing, and optimizing our customer acquisitions strategies, helping Neo grow its customer base.

By leveraging advanced analytics, including machine learning and deep portfolio performance analysis, you will directly influence credit decisioning. This role requires a proactive, experienced analyst who is passionate about translating complex data insights into actionable strategies that drive revenue while maintaining robust risk management and regulatory compliance.

What you'll be doing:

• Strategy Development & Implementation

  • Lead the design, maintenance, and implementation of core credit adjudication strategies, policies, and processes for customer acquisition.

  • Define all underwriting criteria for lending products, including knock-out rules, minimum credit scores, Debt-to-Income (DTI) ratio thresholds, and income requirements.

  • Develop initial credit line assignment strategies and oversee logic within automated decisioning systems (in-house or vendor platforms) to ensure accurate, real-time approve/decline decisions.

• Advanced Analytics & Portfolio Monitoring

  • Utilize advanced data analytics and machine learning to analyze risk profiles, identify emerging trends, and quantify exposure across the credit lifecycle.

  • Conduct vintage analysis (e.g., comparing Q1 2025 to Q1 2024 performance) by monitoring key delinquency rates, including First Payment Default (FPD), 30+ & 60+ DPD, and Charge Off rates.

  • Maintain all operational reporting to track performance of strategies against internal forecasts, ensuring no consistent breaches in credit risk KPIs.

  • Develop insightful analysis to actively monitor portfolio performance and drive actionable outcomes.

• Operational Execution & Collaboration

  • Serve as the key liaison with the Credit Operations team, ensuring seamless execution and monitoring of all new strategies.

  • Oversee exception and manual review processes, setting clear guidelines for applications that fall outside automated decisioning.

  • Collaborate with cross-functional teams (Product, Engineering, Finance, Growth) to embed foundational credit risk controls into new products and features.

  • Stay updated on industry regulations and best practices, applying this knowledge to proactive risk management planning and policy development.

Who we are looking for:

• Experience: 3+ years of progressive experience in credit risk strategy, portfolio management, or collections strategy, preferably within a high-growth lending, Fintech, or Financial Services environment.

• Technical Expertise: Proven ability to use advanced data analysis tools (SQL, Python/R, or similar) to extract, manipulate, and analyze large datasets.

• Risk Knowledge: Deep understanding of the credit lifecycle, various credit losses typologies, and familiarity with consumer credit data, scores, and attributes.

• Execution Focus: Demonstrated experience in translating analytical findings into clear, executable rules for automated decisioning systems.

• Communication: Exceptional stakeholder management and collaboration skills, with the ability to clearly articulate complex risk findings to non-technical partners.

Total Rewards

As Neo continues to grow, we’re committed to offering a competitive, market-leading rewards program that reflects the impact our team members make. In addition to salary, our program includes equity — empowering employees to share directly in our momentum today and in the meaningful value we create for years to come.

• Salary: We provide a strong base salary aligned with market ranges, along with the flexibility to tailor your mix of cash and equity to match your longer term goals. Final compensation is based on your skills, experience, and scope. For exceptional talent, we’re prepared to go above and beyond.

• Equity Ownership (Where Eligible): At Neo, you don’t just work here, you own a piece of what we’re building. As a full-time team member, you share directly in the upside of one of Canada’s fastest-growing companies. When we win, you win — with real ownership and meaningful long-term wealth-building potential tied to our success.

What does life as an Owner at Neo Include?

You will redefine the financial landscape with top talent in Canada to help everyday Canadians win, and grow quickly while doing it

For eligible roles, ownership structure that enables you to share in our path to victory

Earn BIG with our short term incentive plans (STIP)

Collaborating with the brightest minds to build something meaningful, united by a shared commitment to innovation, curiosity, and excellence

Flexible health benefits & life insurance

21 Days PTO + stat holidays, and personal leave

Health & personal spending accounts

A wide variety of discounts through our partner network

Access to early use of products and discounts on fixed-term Neo mortgages

Parental top-up & equity vesting during long term leave

Neo night events

Company wide huddles, and education

Working at Neo:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to raise the bar and deliver exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world-class products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and empowering each other to move fast and think big. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices, where ideas move quickly and teams build momentum together. As we continue to scale and evolve, we’re looking for builders, innovators, and problem solvers who thrive on challenge–people who would rather blaze a trail through uncertainty than follow a well-paved path.

At Neo, ownership is part of how we think and operate. For select roles, equity participation reinforces that mindset by giving employees a direct stake in the company’s long-term success. Regardless of role, every team member is expected to think like an owner and make decisions that move the business forward.

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.