Senior Analyst, Credit at Domtar

Domtar; Montreal; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Annual bonus

Vacation & holidays

Group insurance

Telemedicine

Pension plan

EAP

Education assistance

Hybrid workplace

Public transit access

Job summary

Domtar, a leading producer of pulp, paper, packaging and tissue, seeks a Senior Analyst, Credit in Montreal, QC. This full-time, on-site role manages a $75M+ major account portfolio and requires bilingual English/French, a accounting degree, and 5+ years in credit analysis and collections.

You will work with Sales and Customer Service, maintain master data integrity, and drive timely collections while collaborating on department projects. Hybrid workplace and robust benefits are offered.

Qualifications

• Bachelor's degree in accounting or equivalent coupled with 5+ years of experience in Credit Analysis and Collection.
• Familiar with credit tools (scoring models and financial statement analysis).
• Working knowledge of SAP (FI/CO) and Oracle (JDE).
• Good knowledge of Microsoft Excel. English bilingual required for interactions with customers and subsidiaries.

Responsibilities

• Manage an assigned major account portfolio of $75M+ across ~200 accounts.
• Establish, maintain, and review accounts files and credit scoring.
• Document collection actions and communications with stakeholders.
• Follow up on delinquent accounts to ensure timely payments within terms.
• Resolve complex collection issues and liaise with Sales and Customer Service.
• Maintain master data integrity related to Credit and respond to issues impacting credit or collections.
• Review and release held orders and participate in department projects.
• Build efficient relationships with internal and external customers.

Skills

Bilingual French and English

Credit analysis

Collections

Education

Bachelor's degree in accounting or equivalent

Tools

SAP FI/CO

Oracle JDE

Excel

Job description

This Full time on site position offers great opportunities for career growth. Location: Montreal, Quebec, CA, H3A 1L6 Department: Finance and Accounting (FA00) Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world. Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of Senior Analyst, Credit. This job is full-time permanent.

Overview:

• Effectively manage an assigned major account portfolio of $75M+ (for +/- 200 accounts).
• Establish, maintain, and review accounts files and credit scorings.
• Maintain detailed on-line documentation of collection action taken and correspondence with stakeholders regarding issues impacting collection.
• Follow-up on delinquent customer accounts to maintain customer payment habits within our established payment terms.
• Resolve complex collection issues with customers to ensure prompt collection.
• Liaise with Sales, Customer Service, Sales Accounting to ensure resolution of disputed invoices, deductions, and other items.
• Ensure integrity of the master data files related to Credit.
• Troubleshoot problems related to collections, masterdata, deductions and systems whenever they affect credit or collections process.
• Ensure timely review and release of held orders and advise Sales and customer accordingly.
• Participate in the different department projects.
• Establish and maintain efficient work relationships with internal and external customers.
• Professional and courteous communication.

Your profile:

• Bilingual French and English (Required for all Corporate Positions)*
• You hold a bachelor’s degree in accounting or equivalent coupled with a minimum of five (5) years of experience in Credit Analysis and Collection.
• You are familiar with Credit tools (scoring models and financial statement analysis).
• You have a working knowledge of SAP (FI/CO) and Oracle (JDE)
• You have a good knowledge of Microsoft office and advanced knowledge of Excel functions.
• English bilingual: If listed, this qualification is required since this function requires regular verbal and/or written interaction with customers, partners and/or our American subsidiaries.

What we are offering:

• Competitive salary and annual bonus
• At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
• Full range of group insurance from the first day of work
• Telemedicine services
• Defined-contribution pension plan with generous employer participation from the first day of work
• Employee and family assistance program
• Education assistance program
• Hybrid workplace: in-person and remote work
• Work environment based on respect, inclusion and diversity
• Office accessible by public transit (*)

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.