Senior Analyst, Business Continuity Program

OMERS; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

Join OMERS as a Senior Analyst in the Business Continuity Program, focusing on operational resilience and ensuring safety and security during crises. Ideal candidates will have a business continuity certification, significant experience in the industry, and strong leadership and analytical skills.

Qualifications

• 3-5 years of experience in business continuity, especially in financial services and real estate.
• 3-5 years in a lead project management role.
• Advanced skills in software customization.

Responsibilities

• Develop and maintain program practices to ensure effective business continuity.
• Lead coordination for annual business impact analysis and business continuity exercises.
• Provide guidance for business continuity management processes.

Skills

Business continuity management practices

Advanced organizational skills

Data gathering, analysis, and management

Excel

PowerPoint

Power BI

Team leadership and collaboration

Effective communication

Presentation and training

Education

Business continuity certification (CBCI or CBCP)

Job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise, and experience. A place where you can personalize your employee journey to be — and deliver — your best.

We are a purpose-driven, dynamic, and sustainable pension plan. An industry-leading global investor with teams in Toronto, London, New York, Singapore, Sydney, and other major cities across North America and Europe. We embody the values of our 600,000+ members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

We are looking for a Senior Analyst to join our Business Continuity Program! This role, within the Enterprise Operational Risk Management Team, will support OMERS in achieving the required level of operational resilience to respond effectively to any business interruption event, with a focus on continuous improvement. This includes ensuring our people are safe, our assets secure, our technology functional, our communications clear, and our operations resilient during a crisis.

We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. Our hybrid work guideline requires teams to come to the office a minimum of 4 days per week.

Job Description

As a member of this team, you will:

• Develop, maintain, and evolve program practices and processes to ensure the enterprise BCP program remains current and effective, adhering to industry standards as appropriate, including documentation, tools, processes, and instructional guides.
• Support initiatives that continue to mature operational resilience of the organization, including vendor governance, understanding the impact of emerging risks and emerging technology.
• Identify and work to address the potential impacts of existing and new operational resilience guidance and regulations on the organization.
• Provide guidance and direction to the business to ensure their business continuity management processes are in accordance with the enterprise-wide BCP Program and quality standards.
• Lead coordination for the completion of the annual business impact analysis revalidation process for all business functions, with a focus on the most critical functions, to ensure accurate business continuity requirements are maintained.
• Lead coordination for the execution of annual BCP exercises for all critical business functions to assess the quality and accuracy of business plans, and document and report outcomes.
• Liaise with Procurement, IT, and critical business functions in managing third-party vendor risk.
• Liaise with IT and critical business functions to ensure IT Disaster Recovery testing objectives are achieved.
• Develop and provide input on key risk indicators.
• Utilize advanced software customization skills.
• Develop reports and presentations for senior management.
• Develop, implement, and facilitate the BCP training and awareness program.
• Manage project and administrative schedules to ensure activities proceed on time and within budget.
• Coordinate BCP governance activities with each line of business.
• Support OMERS Crisis Management Teams during BCP crisis management protocols.
• Support OMERS travel security risk management, including incident response and awareness initiatives.
• Participate in external 7x24x365 incident management on-call support.
• Prepare and coordinate BCP governance meetings, including materials, agendas, and minutes.
• Act as an administrator for OMERS’ business continuity platform and emergency notification tool.
• Serve as an expert user of OMERS’ travel security risk management platform.

To succeed in this role, you have:

• Business continuity industry certification (CBCI or CBCP).
• Expert knowledge of and ability to apply business continuity management practices.
• 3-5 years of experience in business continuity, especially in financial services and real estate industries.
• 3-5 years in a lead project management role, handling multiple activities.
• Advanced organizational skills.
• Advanced data gathering, analysis, and management skills.
• Expert level Excel skills, including advanced formulas and design.
• Expert level PowerPoint skills for senior management presentations.
• Experience with Power BI and leveraging AI tools for data analysis.
• Ability to learn new software at an expert/administrator level, including customization.
• Excellent team leadership and collaboration skills.
• Strong relationship skills and effective communication abilities.
• Excellent presentation and training skills, with material development experience.
• Ability to remain calm in high-stress environments.

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and employee experience. Our initiatives include Employee Resource Groups, Purpose@Work, and employee recognition programs.