Senior Analyst, AI Solutions

Desjardins; Lévis; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks of flexible vacation starting

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness,

Telework equipment

Job summary

Desjardins Group is seeking a Senior Analyst, AI solutions to guide business sectors in operationalizing productivity AI initiatives, including Copilot and AI agents. You will partner with senior advisors and business partners to shape adoption strategies and measurable value.

The role requires a bachelor's degree, at least four years of relevant experience, and fluency in French. You will analyze needs, define success metrics, and ensure governance and risk management while advancing

Qualifications

• Bachelor's degree in a related field; four years of relevant experience required.
• Experience leading organization-wide transformation initiatives.
• Ability to define and monitor KPIs and measure benefits.
• Experience assessing risks of digital or technology initiatives.
• Experience supporting managers through transformation.
• French language proficiency required.
• Expertise in business analysis and applying AI to business processes.
• Strong communication skills for diverse audiences.
• Understanding of generative AI, conversational agents, and automation.
• Familiarity with Microsoft AI tools for productivity and governance.

Responsibilities

• Help business sectors analyze and organize AI needs to steer initiatives toward suitable solutions.
• Provide expertise in value creation, adoption and productivity AI capabilities during workshops.
• Assess expected value of initiatives, identify benefits and define success metrics.
• Navigate governance and risk management processes and obtain required approvals.
• Recommend solutions tailored to business needs based on capabilities, constraints, risks and outcomes.
• Define and document methods, guides, templates and best practices for responsible AI adoption.
• Serve as a liaison between business sectors, technology teams, data teams and governance partners.
• Actively monitor developments in AI technology and their business applications.

Skills

Transformation initiatives

KPIs & benefits

Risk analysis

Manager support

French language

Business analysis

AI in business processes

Communication skills

Generative AI concepts

Microsoft AI tools

Education

Bachelor's degree in a related field

Tools

Microsoft 365 Copilot

Copilot Chat

Copilot Studio

Agent Builder

Power Platform

Microsoft Purview

Job description

Would you like to help shape the future of work at Desjardins Group through artificial intelligence? Join the Individual Productivity AI Adoption Department, a team that helps our business sectors adopt productivity AI capabilities responsibly, measurably and sustainably. These capabilities include Copilot, AI agents and emerging agentic approaches. As a Senior Analyst, AI solutions, you’ll provide expert guidance to the business sectors to help them operationalize their initiatives, identify the most appropriate solutions and demonstrate the value generated. You’ll work in a collaborative environment alongside senior advisors and business partners to help accelerate AI adoption and transform ways of working. More specifically, you will be required to:

• Help the business sectors analyze and organize their AI needs to steer initiatives toward the most appropriate solutions
• Contribute expertise in value creation, adoption and productivity AI capabilities as part of workshops on exploring and refining use cases
• Help business partners assess the expected value of initiatives, identify benefits and define success metrics
• Help business sectors navigate governance and risk management processes and obtain the required approvals in collaboration with the teams involved
• Help recommend solutions tailored to business needs based on available capabilities, constraints, risks and desired outcomes
• Help define, document and continuously improve methods, guides, templates and best practices to support consistent and responsible AI adoption
• Serve as a liaison between business sectors, technology teams, data teams and governance partners to facilitate the implementation of initiatives
• Actively monitor developments in AI technology and their business applications

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What You Bring To The Table

• Bachelor's degree in a related field
• A minimum of four years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Proven experience with organization-wide transformation initiatives
• Experience defining and monitoring key performance indicators and benefits
• Experience analyzing risks associated with digital or technology initiatives
• Experience supporting managers and leaders through transformation
• Knowledge of French is required
• Expertise in business analysis and in assessing opportunities to apply AI to business processes
• Strong communication skills and the ability to explain complex information to a variety of audiences
• Conceptual understanding of generative AI, conversational agents and automation
• Working knowledge of Microsoft AI tools, including Microsoft 365 Copilot, Microsoft Copilot Chat, Copilot Studio, Agent Builder, Power Platform and Microsoft Purview

• Action oriented
• Ambiguity
• Customer Focus
• Differences
• Interpersonal Savvy
• Nimble learning
• Stakeholders

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Data (FG)