Senior Analyst, AI & Salesforce Analytics (Hybrid)

Mackenzie Investments; Toronto; Hybrid; CAD 66,000 - 95,000; Full time

Benefits offered by this job

Hybrid work arrangements

Career development

Employee Share Purchase Plan

Job summary

Mackenzie Investments, part of IGM Financial, is seeking a Senior Specialist, Analyst to independently deliver complex analysis enabling Agile execution for wealth management clients and advisors. You will translate complex needs into actionable solutions, support AI-enabled initiatives, and collaborate across product, delivery, and data teams in a hybrid work setting.

This role requires 3–6 years in Agile analytics, strong stakeholder engagement, and experience with Salesforce and SQL.

Qualifications

• Post-secondary degree or equivalent experience.
• 3–6 years of progressive analyst experience in Agile environments.
• Strong analytical judgement and stakeholder engagement skills.
• Experience producing high-quality analysis artifacts such as user stories, data mappings, or acceptance criteria.

Responsibilities

• Lead analysis activities for moderately complex products, platforms, or cross-pod workstreams, ensuring traceability from business outcomes to system functionality and data flows.
• Translate business needs into high-quality user stories, data mappings, and solution designs
• Analyze systems, datasets, or delivery performance to generate insights and recommendations enabling timely decisions while balancing business value, risk, and delivery feasibility.
• Support AI-enabled solutions through feature definition, model input/output analysis, data quality considerations and operational integration
• Collaborate closely with Product Owners, Engineering, quality assurance teams and stakeholders
• Define and support measurement of solution outcomes, including quality, adoption, operational impact, and risk reduction.
• Apply and refine delivery standards by producing high‑quality analysis artifacts, identifying gaps or inefficiencies in existing practices, and recommending practical improvements to analysis and delivery approaches
• Actively participate in the Product & Delivery Chapter to share practices, contribute to standards, and support continuous improvement across pods.
• Where applicable, lead triage and analysis of application/data issues that may affect reliability. May be required to coordinate investigation, escalation, and communications across teams.
• Where applicable, maintain runbooks and troubleshooting notes to support consistent resolution and handoffs.
• When required, work within incident/problem processes and drive assigned issues to closure.

Skills

Agile

Stakeholder mgmt

Requirements

User stories

Salesforce SOQL

SQL

Data models

End-to-end

Business processes

Education

Post-secondary degree

Tools

Salesforce

Job description

Mackenzie Investments, part of IGM Financial, is seeking a Senior Specialist, Analyst to independently deliver complex analysis enabling Agile execution for wealth management clients and advisors. You will translate complex needs into actionable solutions, support AI-enabled initiatives, and collaborate across product, delivery, and data teams in a hybrid work setting.

This role requires 3–6 years in Agile analytics, strong stakeholder engagement, and experience with Salesforce and SQL.