Senior AE, PLG Tech Sales (Hybrid Vancouver)

Tailscale; Vancouver; Hybrid; CAD 181,000 - 221,000; Full time

Benefits offered by this job

Remote-first company

Competitive compensation

Comprehensive benefits

Employer-funded retirement

Company retreats & in-person events

Professional development budget

Paid time off

Home office setup stipend

Parental leave top-ups

Job summary

Tailscale is seeking a Customer Account Executive in Vancouver to grow and renew existing accounts. You will educate clients on new features, expand usage, and partner with Solutions Engineering, Customer Success, Support, Marketing, and Product to drive adoption and revenue.

We value proactive, quota-driven candidates who can manage multiple opportunities, present to senior managers, and thrive in a high-growth startup. Hybrid in-office 3 days per week in Vancouver.

Qualifications

• 2+ years of closing experience in an AE or an AM role.
• A strong desire to join a high-growth software startup.
• Has sold developer and/or technical products, especially in a product-led growth (PLG) motion.
• Experience presenting to senior managers and executives.
• The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota.
• Experience using Gong, or similar, to collaborate internally and manage pipeline.
• Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients.
• This role is based in Vancouver and is hybrid required (3 days/week in-office).

Responsibilities

• Become an expert in how Tailscale helps our customers.
• Build a credible pipeline every quarter by engaging with clients on upsells and renewals.
• Own an upsell and renewal number across your accounts.
• Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle.
• Generate short-term results while maintaining annual pipeline coverage.
• Provide accurate weekly forecasting & revenue delivery.
• Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product.
• Participation in video-recorded customer meetings is a core part of this role. Recordings are used for training, collaboration, and quality improvement.

Skills

Closing experience

Startup mindset

PLG selling

Executive communication

Pipeline management

Gong experience

Cross-functional collaboration

Prospecting & outreach

Tools

Gong

Job description

Tailscale is seeking a Customer Account Executive in Vancouver to grow and renew existing accounts. You will educate clients on new features, expand usage, and partner with Solutions Engineering, Customer Success, Support, Marketing, and Product to drive adoption and revenue.

We value proactive, quota-driven candidates who can manage multiple opportunities, present to senior managers, and thrive in a high-growth startup. Hybrid in-office 3 days per week in Vancouver.