Senior Advisor, Talent Digital Delivery

CPP Investments | Investissements RPC; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A financial investment organization in Toronto is seeking a Senior Advisor, Talent Digital Delivery to enhance talent operations through Workday technology. This role requires 5-8 years of experience in talent technology, strong analytical skills, and the ability to collaborate across teams. The ideal candidate thrives in a fast-paced environment and possesses excellent stakeholder management skills. Opportunities for growth exist in this dynamic position.

Qualifications

• 5–8 years of experience in talent technology or operations roles.
• Hands-on Workday expertise in two functional areas.
• Strong understanding of talent processes across the employee lifecycle.
• Proven critical thinking and analytical skills.
• Experience managing or contributing to projects.
• Excellent communication and stakeholder management skills.
• Adaptable and flexible in a fast-paced environment.

Responsibilities

• Act as a Workday subject matter expert configuring and deploying enhancements.
• Build and maintain reports and analytics for workforce planning.
• Partner with process owners and business leaders to deliver solutions.
• Contribute to the Talent Technology roadmap with improvement opportunities.
• Support projects including requirements gathering and change management.
• Troubleshoot issues and coordinate resolutions focused on employee impact.
• Support adoption through training and end-user support.
• Iterate solutions in an Agile environment based on feedback.

Skills

Workday expertise

Data-driven insights

Stakeholder management

Agile methodology

Communication skills

Tools

ServiceNow

PeopleFluent

Qualtrics

Job description

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Overview

We are seeking a dynamic Talent Operations professional to join our Talent Operations team, as a Senior Advisor, Talent Digital Delivery where you will play a critical role in shaping how technology enables our people strategy. This role blends Workday expertise with strategic thinking, process optimization, and a focus on employee experience. You will collaborate with Talent colleagues, business leaders, and technology partners to ensure talent systems strengthen decision-making, drive operational efficiency, and deliver seamless, user-centered experiences. This position offers meaningful growth opportunities in a collaborative, high-performing environment.

Accountabilities

• Act as a Workday subject matter expert across key modules (HCM, Recruiting, Talent, Compensation, Learning, Absence, etc.), configuring, testing, and deploying process enhancements to support Talent programs.
• Build and maintain reports, dashboards, and analytics to enable data-driven insights and workforce planning.
• Partner with Talent process owners and business leaders to understand needs, advise on best practices, and deliver solutions that balance efficiency, scalability, and user experience.
• Contribute to the Talent Technology roadmap by evaluating current processes, identifying improvement opportunities, and recommending solutions that align with broader Talent and organizational priorities.
• Lead or support projects, including requirements gathering, configuration, testing, deployment, and change management.
• Troubleshoot issues, monitor data integrity, and coordinate resolutions with Talent, Technology, vendors, and cross-functional teams, always with a focus on employee impact.
• Support adoption and engagement through training, communication, and end-user support.
• Operate in an Agile environment, iterating solutions based on feedback and shifting needs to continuously deliver value.

Qualifications

• 5–8 years of experience in talent technology or Talent operations roles, with hands-on Workday expertise in at least two functional areas (configuration, testing, reporting, release management).
• Strong understanding of talent processes across the employee lifecycle, with the ability to translate them into effective, technology-enabled solutions.
• Proven critical thinking and analytical skills, with the ability to identify problems, define solutions, and connect technical capabilities to business needs.
• Experience managing or contributing to projects, with strong organizational and prioritization abilities.
• Excellent communication and stakeholder management skills, with the ability to advise and influence at all levels.
• Adaptable and flexible, able to thrive in a fast-paced, dynamic environment.
• Experience with Agile methodology, vendor management, or complementary talent technologies (e.g., ServiceNow, PeopleFluent, Qualtrics) is an asset.

Additional Information

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At CPP Investments, we are committed to diversity and equitable access to employment opportunities based on ability.

We thank all applicants for their interest but will only contact candidates selected to advance in the hiring process.

Our Commitment To Inclusion And Diversity

In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience. If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs.

Disclaimer

CPP Investments does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other web-site job postings. Any resume or other information received from a supplier not approved by CPP Investments to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. CPP Investments will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.