Senior Advisor, Program Management

uottawa; Ottawa; On-site; CAD 91,000 - 115,000; Full time

Job summary

The University of Ottawa Faculty of Medicine, based in Ottawa, ON, seeks a Program Manager within Faculty Affairs and Professional Counselling Office to lead the delivery of a defined academic or research program. The role translates strategic objectives into operational plans and ensures service excellence.

Responsibilities cover program operations, planning, continuous improvement, HR management and program promotion, requiring collaboration across multiple stakeholders and strong

Qualifications

• Bachelor’s degree in a field related to the program’s core business.
• 5 years of related program or project management experience.
• 3 years of supervision experience.

Responsibilities

• Oversees program operations, including courses, workshops, training and events to support core delivery.
• Participates in planning, translates strategies into short-, medium-, and long-term plans.
• Develops and tracks KPIs, analyzes performance trends and implements improvements.
• Manages program staff recruitment, development, performance and conflict management.
• Promotes program impact and collaborates with stakeholders to align with faculty goals.

Skills

Budget management

Performance metrics interpretation

Organization skills

Stakeholder collaboration

Education

Bachelor's degree in a field related to the core business of the program

Job description

Posting Reason:

New Position

Job Type:

Employee

Anticipated Duration in Months (for contracts and temporary assignments):

24

Job Family:

Program Management

# of Open Positions:

1

Faculty/Service - Department:

Faculty Affairs and Professional Counselling Office

Campus:

Roger Guindon Hall

Union Affiliation:

SSUO

Date Posted (YYYY/MM/DD):

2026/02/02

Applications must be received BEFORE (YYYY/MM/DD):

2026/08/28

Hours per week:

35

Salary Grade:

SSUO Grade 11

Salary Range:

$90,987.00 - $114,932.00

About the Faculty of Medicine

Welcome to the University of Ottawa Faculty of Medicine, the first and largest bilingual medical faculty in Canada. Our learners have access to state-of-the art facilities and specialized institutions as they learn alongside world-class physicians and scientists. Consistently ranked among the top 10 medical schools in Canada, our faculty is among the top faculties of medicine in the world for research impact in biomedical and health sciences.

Position Purpose

Leads the planning, organization, execution and continuous improvement of all aspects related to the efficient delivery of a defined academic program, special program or research program in a faculty or a service. Translates strategies into program plans and deliverables in support of meeting program objectives while promoting service excellence. Ensures collaboration among program staff and establishes processes and procedures that optimize resources contributing to the overall success of academic, research and/or special services offered by the University of Ottawa.

Responsibilities include:

• Program Operations Management: Oversees all ongoing operational activities, including but not limited to courses, workshops, training and events, in support of core program delivery including administrative and financial functions, resource allocation, monitoring and communication. Coordinates cross-project activities of inter-connected projects within the program scope with the objective of maximizing resources and enhancing communication. Acts as management liaison with other faculties or services whose contribution is a key input to program success, as well as to ensure effective communication and collaboration on areas of common interest. Oversees activities undertaken as part of special projects within the overall scope of the program.
• Planning: Participates in needs analyses and strategic planning activities by contributing innovative ideas and evidence-based information related to program delivery. Translates global program objectives and needs into short -, medium- and long -term operational plans. Identifies risks to success and implements contingency measures to ensure program continuity. Plans all key resources; human, material, financial and space, towards meeting program objectives.
• Continuous Improvement: Devises key performance indicators and ensures accurate tracking of data for evaluating performance against program objectives. Analyses performance trends and adjusts program elements accordingly. Monitors industry trends and norms to introduce innovations into program planning and delivery, and ensures continuous alignment of deliverables with global objectives of the sector while favouring service excellence. Given the ongoing nature of programs, ensures that program deliverables continue to evolve with the evolving needs of program participants.
• Human Resources Management: Supervises operations staff of the program. May oversee the work of additional staff assigned to special projects within the scope of the program to ensure alignment with overall program goals. Responsible for recruitment, professional development, performance management and conflict management for the staff under his or her responsibility.
• Program Promotion: Acts as an ambassador for the program, and actively promotes program impact, features and successes. Effectively communicates the link between program objectives and the overall vision of the faculty or service, while consistently supporting and upholding the reputation of the program.

What you will bring:

Essential Qualifications

• Bachelor's degree in a field related to the core business of the program
• 5 years of related experience in program or project management
• 3 years of experience in supervision

Other Qualifications

• Experience in budget management and planning
• Experience interpreting performance metrics in support of evidence-based decision-making
• Ability to succeed in a high-paced, high demand environment with strict deadlines
• Strong organizational skills to manage multiple elements of ongoing operations
• Ability to simplify and explain rules and regulations
• Ability to motivate a team and to collaborate with multiple stakeholders
• Strong interpersonal and communication skills
• Proven commitment to client satisfaction
• Ability to work outside of normal office hours
• Ability to travel outside of the region