Senior Advisor, IT Governance - IT Business Services

Export Development Canada; Toronto; Hybrid; CAD 94,000 - 127,000; Full time

Job summary

Export Development Canada seeks a Senior Advisor, IT Governance in a hybrid work environment. This role requires extensive experience in governance frameworks, reporting, and performance measurement, along with advanced knowledge of COBIT and ITIL. Join EDC and impact Canadian businesses while advancing your career in a collaborative setting.

Benefits

Relocation assistance

Professional development opportunities

Qualifications

• Minimum 7 years of experience in IT governance and digital delivery.
• Advanced knowledge of IT governance principles.
• Certified in COBIT and ITIL.

Responsibilities

• Apply IT governance frameworks to align with business goals.
• Establish KPIs for IT governance effectiveness.
• Communicate policies and provide training to stakeholders.

Skills

COBIT

ITIL

Power BI

Change Management

Agile Methodology

Bilingual (English and French)

Education

University degree in Computer Science or related field

Job description

Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses confidently enter new markets, reduce financial risk, and grow their business.

When you join our team, you’ll be helping Canadian businesses learn the endless possibilities that open to them through export and help bring their vision, passion, and innovation to the world. Your knowledge and expertise will support more than 25,000 Canadian businesses and their customers in as many as 200 markets worldwide. You’ll work amongst the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making an impact every day – for businesses, for Canada and for the people you work with.

Are you ready to make an impact? Join EDC, recognized as a Top 100 and Top Family-Friendly Employer, as we take on the risk so Canadian businesses can take on the world. #LI-Hybrid

Team & Job Overview

The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:

• Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.
• Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
• Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
• Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.

The Senior Advisor, IT Governance will support the evolution of IT Governance and Reporting within DTS, enabling effective governance across IT functions, and ensuring activities are aligned with overall business outcomes. Key opportunities include Performance Measurement & Reporting, Implementing Policy Instruments related to IT Governance and maturing our overall Governance Framework.

Success in this role would require deep understanding of various IT Governance Frameworks (COBIT, ITIL) and ability to develop and implement metrics to measure the performance of IT governance initiatives. This includes tracking Key Performance Indicators (KPI’s) and generating reports that provide insights into the effectiveness of IT Governance practices.

Key Responsibilities

• Apply frameworks like COBIT and ITIL to align IT functions with business goals and ensure effective management of IT resources. Utilize frameworks like COBIT and ITIL to align IT functions with business goals and ensure effective management of IT resources
• Establish and track KPIs to measure the effectiveness of IT governance initiatives and generate insightful reports
• Develop and enforce IT policies and procedures that comply with regulatory requirements and support organizational objectives. Interpret and apply policies to achieve specified outputs and advise the wider DTS organization on policy application.
• Write and edit materials for various IT policies, guidelines and procedures by tailoring the tone and content to match the needs and expectations of regulatory and industry standards.
• Communicate IT governance policies and procedures to stakeholders, provide necessary training, and ensure understanding of roles and responsibilities.
• Stay updated with the latest trends in governance, proactively identify areas for enhancement, and implement changes to improve the governance framework. Work collaboratively with various departments to ensure IT initiatives are aligned with business objectives and coordinate efforts across functions.

Screening Criteria

• University degree in a Computer Science, Management Information Systems, or Business Management discipline.
• Minimum 7 years of experience in portfolio management and digital & technology delivery, and IT Governance.
• Advanced knowledge of IT Governance and reporting principles and practices.
• Certified in COBIT and ITIL
• Proficiency in using Power BI or creating and managing reports
• Ability to develop and track key KPI’s and generate insightful reports
• Strong communication skills to effectively convey IT governance policies and frameworks to stakeholders

Assets

• Experience in leading and executing change management activities.
• Demonstrated experience with Agile methodology and tools.
• Bilingual in both official languages (English and French).

Compensation Details

• Lean Portfolio Management 18 : Salaries typically range from $94,664 to $126,218 annually, based on qualifications and experiences, plus a performance-based incentive.

Location

• Export Development Canada is a hybrid work environment.
• This role may be performed from EDC’s headquarters in Ottawa, or from the Community Hub in Toronto, Mississauga, Montreal, Laval, Brossard, Calgary, Vancouver, or Halifax.
• Relocation assistance is available for eligible candidates.

EDC's Commitment to Employment Equity

EDC is committed to employment equity and achieving a diverse workforce. EDC actively encourages applications from women, Aboriginal peoples, visible minorities, persons with disabilities and members of the 2SLGBTQI+ community. If selected for an interview, please advise us if you need any special accommodation.