Senior Advisor, Internal Communications (14-Month Term)

Canadian Medical Association; Quebec; Hybrid; CAD 97,000 - 121,000; Full time

Job summary

The Canadian Medical Association is seeking a strategic Internal Communications Leader (14-month mandate) to shape how employees across the organization understand and engage with major initiatives. You will translate complex changes into clear, actionable messages and support leadership with planning, messaging and change communications.

Based in Ottawa or Toronto on a hybrid basis, with remote options across Ontario and Quebec, the role requires collaboration with cross-functional teams,

Qualifications

• Led internal communication strategies for enterprise-wide initiatives, organizational priorities, or high-impact projects.
• Developed and executed employee-facing communication plans that help staff understand what is changing, why it matters and what they need to know or do.
• Advised senior leaders and stakeholders on communications planning, messaging, employee engagement, and change communication.
• Supported organizational change by helping employees understand, adopt, and engage with new initiatives and ways of working.
• Used employee feedback, channel insights, analytics or other data to measure communication effectiveness and improve content, channels and approaches.
• Managed multiple communication projects at once, balancing competing priorities while meeting deadlines and business needs.
• Collaborated with cross-functional teams to ensure consistent, clear, and aligned messaging across the organization.
• Coached, mentored, or provided guidance to colleagues or content contributors to strengthen content quality, channel use and stakeholder engagement.

Responsibilities

• Led internal communication strategies for enterprise-wide initiatives, organizational priorities, or high-impact projects.
• Developed and executed employee-facing communication plans that help staff understand what is changing, why it matters and what they need to know or do.
• Advised senior leaders and stakeholders on communications planning, messaging, employee engagement, and change communication.
• Supported organizational change by helping employees understand, adopt, and engage with new initiatives and ways of working.
• Used employee feedback, channel insights, analytics or other data to measure communication effectiveness and improve content, channels and approaches.
• Managed multiple communication projects at once, balancing competing priorities while meeting deadlines and business needs.
• Collaborated with cross-functional teams to ensure consistent, clear, and aligned messaging across the organization.
• Coached, mentored, or provided guidance to colleagues or content contributors to strengthen content quality, channel use and stakeholder engagement.

Job description

Unit | Department: Communications | Internal Communications

Reports to: Senior Manager, Internal Communications

Type: Temporary | Full-Time | 1 Vacancy

Location: Ottawa ON (Hybrid) or Toronto ON (Hybrid) or Ontario CA (Remote) or Quebec CA (Remote)

Salary: $97,000 to $121,000

What makes you a great fit for this role?

You’re an experienced internal communicator who understands how to help employees make sense of what’s happening across an organization. You can turn complex information into clear, relevant and engaging communications that help people feel informed, connected and supported. Whether you're developing an internal communications strategy, writing a leadership message, preparing content for the intranet, supporting a town hall or using feedback and analytics to improve how we communicate, you bring a thoughtful, practical and collaborative approach.

We Have

• Colleagues committed to meaningful work
• Leaders that have your back
• An enterprise that embraces change
• The tools to do your job
• An unmatched employee experience
• Wellness initiatives that’ll make your jaw drop

You Have

• Led internal communication strategies for enterprise-wide initiatives, organizational priorities, or high-impact projects.
• Developed and executed employee-facing communication plans that help staff understand what is changing, why it matters and what they need to know or do.
• Advised senior leaders and stakeholders on communications planning, messaging, employee engagement, and change communication.
• Supported organizational change by helping employees understand, adopt, and engage with new initiatives and ways of working.
• Used employee feedback, channel insights, analytics or other data to measure communication effectiveness and improve content, channels and approaches.
• Managed multiple communication projects at once, balancing competing priorities while meeting deadlines and business needs.
• Collaborated with cross-functional teams to ensure consistent, clear, and aligned messaging across the organization.
• Coached, mentored, or provided guidance to colleagues or content contributors to strengthen content quality, channel use and stakeholder engagement.

And This Is Totally You

• Strategic thinker who understands how to connect people, priorities and information.
• Strong writer and editor who can make complex or sensitive topics clear, accessible and relevant for employees.
• Trusted advisor who builds credibility with leaders, subject matter experts and colleagues across an organization.
• Organized project lead who can move work forward while staying flexible as priorities shift.
• Healthcare-savvy communicator who understands the complexities of the Canadian health system

The CMA and the CMA Group of Companies (CMA Foundation and CMA Impact) are committed to accommodating employees with disabilities, accessibility needs, and other protected human rights characteristics, to the point of undue hardship. Any candidate requiring accommodation is encouraged to make their needs known.

Reconciliation, equity, diversity, and inclusion are key priorities, and the CMA enterprise actively strives to build a culture where all employees can be their authentic selves and are valued for their diverse personal experiences and perspectives. We welcome and encourage candidates from diverse backgrounds and a variety of lived experiences to apply.

We have listed a salary range that reflects where we expect to hire for this role, butyouractual salary may be higher, in consideration ofunique experience and background. If you move forward in the process, you will have the opportunity to discuss yourcandidacy andspecificskillswith a recruiterand to address any questions you may have.

The CMA and the CMA Group of Companies (CMA Foundation and CMA Impact) has hybrid as well as remote workers across Quebec and Ontario. The Enterprise works in partnership with stakeholders and counterparts nationally across Canada. Due to the nature of the work performed for this position, the incumbent is required to communicate with colleagues in Quebec, Ontario and/or other provinces in English. Proficiency in French is an asset, but not a requirement of this role.

Conseiller principal ou conseillère principale, Communications internes (mandat de 14 mois)