Senior Advisor, Credit Cards, Performance and Portfolio Management

Desjardins; Toronto; On-site; CAD 101,000 - 149,000; Full time

Benefits offered by this job

Annual bonus

4 weeks flexible vacation

Defined benefit pension

Group insurance incl. telemedicine

Health and wellness reimbursements

Telework equipment

Job summary

Desjardins in Toronto is seeking a Senior Advisor, Performance and Portfolio Management to lead strategic development and oversee complex initiatives across consumer and business portfolios. You will coordinate with a broad network of stakeholders, develop business plans, and drive forecasts aligned with corporate objectives.

You will present insights at senior reviews, manage risks, and ensure compliance with provincial and federal regulations while pursuing opportunities to improve

Qualifications

• Bachelor's degree required in a related field.
• Minimum eight years of relevant experience.
• Strong experience in business planning and forecasting.
• French and English proficiency required.
• Extensive knowledge of banking and payments industry and regulatory environment

Responsibilities

• Lead the development of comprehensive business plans across consumer and business portfolios.
• Develop forecast for consumer and business portfolios, ensuring accuracy and alignment with strategic objectives.
• Lead monthly, quarterly, and annual business reviews with senior stakeholders, providing insights on performance, risks, and opportunities.
• Serve as project coordinator to drive closure of variances identified through KPI reviews and follow through of activities to improve performance
• Continue to improve the efficiency and profitability of activities to achieve targets of the execution plan.
• Continuously identify initiatives to generate more revenue, reduce costs and increase efficiency
• Ensure ongoing compliance with regulatory obligations, both provincial and federal
• Strengthen Collabria’s federal partner support framework, ensuring a consistent and strategic approach to regulatory engagement.
• Lead monthly Federal Working Group meetings, fostering collaboration and alignment on compliance priorities.
• Collaborate with internal teams and credit union partners to design and implement effective action plans to address requirements.
• Monitor and analyze changes in federal laws and regulations, evaluate their impact on Collabria’s business model, and recommend proactive, risk-informed strategies.
• Ensure that all non-conformities are adequately addressed through appropriate mitigation measures or formally accepted risk‑taking internally, both for new product launches and for relaunches of existing products with known non‑conformities.

Skills

Banking industry expertise

Credit card domain

English (advanced)

French (intermediate)

Forecasting

Business planning

Stakeholder management

Regulatory awareness

Execution focus

Education

Bachelor's degree

Job description

Responsibilities

As Senior Advisor, Performance and Portfolio Management, you will play a leadership and influencer role with the various stakeholders in the context of files and projects involving strategic and complex development and interventions, of a transversal and innovative nature. In this regard, you will contribute to the development and recommendation of strategic orientations and business positioning. You will make recommendations for the development and implementation of files, or projects, with very high operational and conceptual complexity requiring a global and in-depth analysis and understanding of the business field and the organization. There are many linkages and you are called upon to interact with a very large number of stakeholders working in various fields of expertise. More specifically, you will be required to:

• Lead the development of a comprehensive business plans across both consumer and business portfolios.
• Develop forecast for consumer and business portfolios, ensuring accuracy and alignment with strategic objectives.
• Lead monthly, quarterly, and annual business reviews with senior stakeholders, providing insights on performance, risks, and opportunities.
• Serve as project coordinator to drive closure of variances identified through KPI reviews and follow through of activities to improve performance
• Continue to improve the efficiency and profitability of our activities to achieve the targets of the execution plan (channels, solutions, projects, etc.)
• Continuously identify the various initiatives to generate more revenue, reduce costs and increase efficiency
• Ensure ongoing compliance with regulatory obligations, both provincial and federal
• Strengthen Collabria’s federal partner support framework, ensuring a consistent and strategic approach to regulatory engagement.
• Lead monthly Federal Working Group meetings, fostering collaboration and alignment on compliance priorities.
• Collaborate with internal teams and credit union partners to design and implement effective action plans to address requirements.
• Monitor and analyze changes in federal laws and regulations, evaluate their impact on Collabria’s business model, and recommend proactive, risk-informed strategies.
• Ensure that all non-conformities are adequately addressed through appropriate mitigation measures or formally accepted risk‑taking internally, both for new product launches and for relaunches of existing products with known non‑conformities.

What we offer

• Competitive salary and annual bonus
• Salary range : $101 460 to $148 809 per year (Downtown Toronto)
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What You Bring To The Table

• Bachelor's degree in a related field
• A minimum of eight years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Advanced experience in business planning and forecasting
• Experience in delivery and execution of mandates
• Intermediate French is required due to the nature of the duties or work tools or because the position involves interactions with French‑speaking team members
• Advanced English is required due to the nature of the duties or work tools or because the position involves interactions with English‑speaking partners, members and/or clients
• Advanced knowledge of the banking and payments industry
• Advanced knowledge of the credit card services domain - specifically, its regulatory environment

Action oriented, Business insight, Collaborates, Customer Focus, Differences, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Marketing (FG)

Unposting Date

2026-10-6

This position is actually vacant.

Desjardins uses tools that incorporate artificial intelligence functionalities to screen or assess applicants as part of the recruitment process for this position.