Senior Advisor, Collection

UNI Coopération financière; Caraquet; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading financial cooperative in Caraquet is seeking a Senior Advisor for collections to oversee personal and corporate credit activities. The successful candidate will implement recovery plans, coach a team, and utilize strong analytical skills. An inclusive workplace offers competitive compensation, a group insurance plan, and a pension plan. Applicants must be legally entitled to work in New Brunswick.

Benefits

Competitive compensation package

Group insurance plan

Pension plan

Qualifications

• Degree in administration or related field required.
• Two years of experience in credit collections preferred.
• Fluency in both English and French necessary.

Responsibilities

• Responsible for collections activities for personal and corporate credit.
• Implement recovery plans for individual customers.
• Act as a coach and reference for Collection Center team members.

Skills

Analytical skills

Interpersonal skills

Customer orientation

Results-oriented

Planning and coordination

Coaching skills

Education

Degree in administration or related field

Tools

Microsoft Office Suite

Job description

Permanent full time| Head Office - Caraquet

Do you like helping people and responding to their needs? Do you have an analytical side? Are you a rigorous person? We need your skills.

CHALLENGE

Reporting to the Collection Center Coordinator, the Senior Advisor is in charge of collections activities for personal credit (consumer and mortgage), as well as corporate credit collections. He/she is responsible for implementing recovery plans for individual customers. He/she also acts as a reference and support; as well as a coach to the other members of the Collection Center team.

REQUIREMENTS

The person we are looking for has a degree in administration or a related field, and two (2) years' experience in credit collection. Strong analytical and synthesis skills, as well as fluency in both official languages, are essential. Certification in personal and mortgage credit, as well as a course in commercial credit, would be an asset. Good knowledge of the Microsoft Office suite of IT tools used by UNI. Equivalent training and experience will be considered.

BEHAVIORAL SKILLS

• Be customer oriented
• Results-oriented
• Make quality decisions
• Able to plan and coordinate
• Know how to convince
• Strong interpersonal skills
• Manages uncertainty and ambiguity
• Understanding the business environment
• Coaching skills

WORKING CONDITIONS

All applicants must be legally entitled to work in New Brunswick on the expected date of hire.

UNI is committed to providing an inclusive and barrier-free work environment. If you have a limitation that may affect your performance at any stage of the recruitment process, you can request accommodation by informing our Talent Management team.

We are committed to providing reasonable accommodations to candidates who request them, to enable them to fully demonstrate their abilities. All information received regarding accommodation will remain confidential.

UNI offers one of the most competitive compensation and benefits packages in Atlantic Canada, as well as a group insurance plan and a pension plan. Salaries are determined based on skills and experience within the salary range for each job category. All applications will be treated as confidential.

Please apply no later than June 13, 2025.

CONTEST NUMBER

2505300334IE-ROTH

Senior Advisor, Collection

Permanent full time| Head Office - Caraquet

Do you like helping people and responding to their needs? Do you have an analytical side? Are you a rigorous person? We need your skills.

CHALLENGE

Reporting to the Collection Center Coordinator, the Senior Advisor is in charge of collections activities for personal credit (consumer and mortgage), as well as corporate credit collections. He/she is responsible for implementing recovery plans for individual customers. He/she also acts as a reference and support; as well as a coach to the other members of the Collection Center team.

REQUIREMENTS

The person we are looking for has a degree in administration or a related field, and two (2) years' experience in credit collection. Strong analytical and synthesis skills, as well as fluency in both official languages, are essential. Certification in personal and mortgage credit, as well as a course in commercial credit, would be an asset. Good knowledge of the Microsoft Office suite of IT tools used by UNI. Equivalent training and experience will be considered.

BEHAVIORAL SKILLS

• Be customer oriented
• Results-oriented
• Make quality decisions
• Able to plan and coordinate
• Know how to convince
• Strong interpersonal skills
• Manages uncertainty and ambiguity
• Understanding the business environment
• Communicates effectiveley
• Coaching skills

WORKING CONDITIONS

All applicants must be legally entitled to work in New Brunswick on the expected date of hire.

UNI is committed to providing an inclusive and barrier-free work environment. If you have a limitation that may affect your performance at any stage of the recruitment process, you can request accommodation by informing our Talent Management team.

We are committed to providing reasonable accommodations to candidates who request them, to enable them to fully demonstrate their abilities. All information received regarding accommodation will remain confidential.

UNI offers one of the most competitive compensation and benefits packages in Atlantic Canada, as well as a group insurance plan and a pension plan. Salaries are determined based on skills and experience within the salary range for each job category. All applications will be treated as confidential.

Please apply no later than June 13, 2025.

CONTEST NUMBER

2505300334IE-ROTH

Apply now

FOR MORE INFORMATION