Senior Advisor, Benefits

Domtar Corporation; Montreal; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Advisor, Benefits to join their Montreal team. This full-time permanent position focuses on overseeing benefits-related activities, including financial tracking, invoicing, and employee program support. The ideal candidate will have a strong background in benefits administration, excellent communication skills, and the ability to manage multiple tasks in a dynamic environment. This role offers an opportunity to contribute to a supportive workplace that values diversity and inclusion, while providing competitive compensation and benefits from day one. Join a company dedicated to operational excellence and employee growth.

Benefits

Competitive salary and annual bonus

At least three weeks of vacation

Full range of group insurance

Defined-contribution pension plan

Employee and family assistance program

Education assistance program

Hybrid workplace

Respectful and inclusive work environment

Office accessible by public transit

Qualifications

• 5+ years of experience in benefits administration or related fields.
• Knowledge of Canadian and U.S. laws regarding employee benefits is an asset.

Responsibilities

• Coordinate benefits administration activities across global locations.
• Support annual rate renewal process and review insurer proposals.
• Analyze employee benefit plan usage and prepare reports.

Skills

Communication Skills

Organizational Skills

Analytical Skills

Problem-Solving Abilities

Attention to Detail

Proficiency in Microsoft Excel

Education

Bachelor’s degree in Human Resources

Bachelor’s degree in Business Administration

Bachelor’s degree in Actuarial Science

Tools

Microsoft Excel

Job description

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Montreal, Quebec, Canada, is seeking talent to fill the position of Senior Advisor, Benefits. This job is full-time permanent.

Reporting to the Senior Manager, Global Health and Welfare Benefits, you will oversee various benefits-related activities, including financial tracking, invoicing, benchmarking, rate renewals, enrollment periods, issue resolution, verifications, and plan updates. You will also facilitate coordination among our global locations, benefit plan administrators, consultants, and insurers. This role supports employee programs such as medical, prescription drug, dental, vision, life insurance, disability benefits, FSA, HSA, and voluntary benefits, in all locations where we operate in Canada and the United States.

Key Responsibilities/Accountabilities:

• Supervise and coordinate benefits administration activities across our global locations, working closely with insurers, benefit plan administrators, and consultants.
• Review vendor invoicing and process weekly, monthly, and quarterly bill reconciliations with the financial system.
• Support annual rate renewal process in collaboration with consultants, review insurer proposals, and prepare cost analyses for management.
• Provide census data, audits, and ad-hoc reports as requested by management.
• Collect and analyze data regarding employee benefit plan usage, costs, and participation rates to evaluate program effectiveness and identify potential opportunities for plan improvements.
• Support annual open enrollment initiatives, including testing and system updates.
• Respond to escalated employee benefits inquiries from the Human Resources Shared Service team.
• Assess current administration processes and vendor relationships, recommending improvements as needed.
• Participate in special projects as assigned.

Key Skills:

• Strong communication skills, both written and verbal, with the ability to effectively interact at all organizational levels.
• Excellent organizational skills and keen attention to detail.
• Ability to manage multiple responsibilities and tasks in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• Proficient in utilizing third-party platforms, ensuring data accuracy, and meeting deadlines.

Required Professional Experience/Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or Actuarial Science.
• Minimum of 5 years of experience in benefits, either in Canada or in the U.S., or related fields.
• Knowledge of Canadian and U.S. laws and regulations pertaining to employee benefits is considered an asset.
• Spoken and written skills in English are required.
• Fluency in French is considered an asset.
• Advanced proficiency in Microsoft Excel (including pivot tables, VLOOKUP/XLOOKUP, and data modeling).

What we are offering:

• Competitive salary and annual bonus
• At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
• Full range of group insurance from the first day of work
• Defined-contribution pension plan with generous employer participation from the first day of work
• Employee and family assistance program
• Education assistance program
• Hybrid workplace: in-person and remote work
• Work environment based on respect, inclusion and diversity
• Office accessible by public transit

(*) English bilingual: If listed, this qualification is required since this function requires regular verbal and/or written interaction with customers, partners and/or our American subsidiaries.

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.