Senior Advanced Manufacturing Quality Engineer (NPI Quality)

YDU JC Air Cond & Ref Inc.- Dubai; Edmonton; On-site; CAD 93,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Growth opportunities

Collaborative environment

Safety commitment

Job summary

Silent-Aire, a Johnson Controls division, seeks a Senior Advanced Manufacturing Quality Engineer to ensure quality and reliability of new product introductions. You will lead APQP activities and collaborate across Engineering, Manufacturing, and Plant Quality to drive DFMEAs, PFMEAs, and Control Plans.

You will maintain QRD deliverables through stage gates, implement NPIs' process controls, monitor FMEA actions, and engage with customers to address needs while representing the voice of the

Qualifications

• Bachelor’s degree in engineering or related technical field.
• Minimum of 10 years in direct manufacturing and plant quality in equipment production.
• Experience with APQP, DFMEAs, PFMEAs, and Control Plans.
• Experience with NPI quality processes and customer interaction.
• Experience with stage-gate product development and ISO 9001.

Responsibilities

• Act as SME for APQP activities and lead implementation in NPI projects.
• Collaborate with Engineering, Manufacturing and Plant Quality to develop QRD, Project Plans, DFMEAs/PFMEAs, and Control Plans.
• Maintain QRD deliverables throughout the stage gate process.
• Champion process control plan implementation for NPIs with manufacturing and plant quality.
• Monitor actions from FMEAs and ensure fidelity to the stage-gate process.
• Interact with customers to address needs and provide technical guidance on quality initiatives.
• Be the voice of the customer in internal discussions to meet requirements.
• Assist or lead RCAs and 8D problem-solving for warranty or commissioning issues.
• Participate in Kaizen and process-improvement workshops when needed.

Skills

APQP

DFMEA

PFMEA

Control Plans

QRD

RCAs

8D

CAD/GDT

ISO 9001

Cross-functional

Education

Bachelor's degree in engineering

Tools

Gage analysis

Detection systems

Measurement systems

Quality tools

Job description

Join Silent-Aire — Powering the World’s Data Centers

Silent-Aire, a division of Johnson Controls, is a global leader in owner equipment manufacturing (OEM) dedicated to providing custom solutions for data center customers. Our product line includes large-scale equipment such as air handling units and modular data centers. We pride ourselves on innovation, quality, and delivering tailored solutions to meet our clients' unique needs. We currently operate manufacturing facilities in: Edmonton Sherwood Park Nisku. At Johnson Controls, we are dedicated to driving excellence and innovation.

Join our team as a Senior Advanced Manufacturing Quality Engineer and play a lead role in ensuring the manufacturing quality and reliability of our new product introductions. Your expertise in equipment design and manufacturing, fabrication, and assembly processes overall APQP activities and overall APQP activities will contribute to maintaining our high standards of safety, integrity, and performance. This role also emphasizes strong collaboration with cross-functional teams and direct engagement with customers to uphold and enhance product quality.

What You Will Do

• Act as an SME for Quality APQP activities and lead in the implementation of them in NPI projects
• Collaborate closely with Engineering, Manufacturing, and Plant Quality to Facilitate the development and implementation of Quality Requirements Documents, Project Plan & Quality Stage Gate Deliverables, Design Failure Mode and Effects Analysis (DFMEAs), Process Failure Mode and Effects, Analysis (PFMEAs), Control Plans, FRACAS/ ELC to ensure robust design and manufacturing processes.
• Maintain QRD deliverables throughout the stage gate process
• Champion the implementation of process control plan for NPIs by working with manufacturing and plant quality team.
• Monitor and follow up on recommended actions from FMEAs as well as overall NPI project deliverables for fidelity to RCLP – JCI’s stage-gate process.
• Interact with customers to address their needs and concerns while providing technical guidance and updates on quality initiatives.
• Act as the voice of the customer within internal discussions, ensuring their requirements and expectations are met effectively.
• As required, assist or lead Root Cause Analyses (RCAs) and 8D problem-solving processes related to warranty claims or commissioning issues.
• As required, participate in plant and/or process improvement workshops or Kaizens.

How You Will Do It

• Take responsibility and ensure accountability to maintain the highest standards of safety and integrity in all quality assurance activities, fostering trust with stakeholders.
• Engage directly with operational workflows, removing obstacles and focusing on critical issues to drive efficiency and support customer success.
• Promote a culture of continuous improvement by encouraging candid communication, collaborative problem-solving, and iterative advancements in quality practices.
• Work inclusively with diverse teams, leveraging their strengths and perspectives to achieve collective success and innovation.

Qualifications

• Bachelor’s degree in engineering or related technical field.
• Minimum of 10 years of proven experience in direct manufacturing and plant quality in an equipment production setting.
• Experience with quality tools but not limited to gauge analysis, development of detection systems, measurement systems etc.
• Experience with facilitating APQP, DFMEAs, PFMEAs, and Control Plans in a manufacturing or product development environment.
• Experience with introducing and establishing NPI Quality processes
• Experience in interacting with customers and acting as their representative within internal teams.
• Experience with a stage-gate product development process.
• Strong analytical and problem-solving skills with a focus on quality improvement.
• Excellent communication and collaboration abilities, with a track record of working effectively in cross-functional teams.
• Preferred Project management (PMP), Lean/Six Sigma training, Green or Black Belt.
• Familiarity with reading 2D part drawings and understanding GD&T, CAD software.
• Experience with ISO 9001.

What We Offer

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment that values innovation and teamwork.
• Commitment to safety and integrity in all operations and processes.

HIRING SALARY RANGE: $93,000 - $120,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

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