Senior Adobe Martech Specialist

Konrad; Toronto; Hybrid; CAD 85,000 - 105,000; Full time

Benefits offered by this job

Comprehensive Health & Wellness Benefi

Socials, Outings & Retreats

Retirement Planning

Parental Leave Program

Annual tech & travel allowance

Culture of Learning & Development

Flexible Working Hours

Work from Home Flexibility

Service Recognition Programs

Job summary

Konrad in Toronto seeks a Senior Adobe Martech Specialist to design, configure, and maximize enterprise Adobe ecosystems, bridging business goals with technical implementation across RT-CDP, AJO, CJA, AEM, and Workfront.

You will collaborate with strategists, designers, developers, and stakeholders to deliver real-time data, personalized experiences, and scalable architectures while ensuring governance and data privacy compliance.

Qualifications

• 4–6+ years of professional experience in a marketing technology, consulting, or systems integration role, with a strict focus on enterprise marketing clouds.
• Deep, hands-on configuration experience across the core modern Adobe stack: Adobe Real-Time CDP, Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), Adobe Experience Manager (AEM), and Adobe Workfront.
• Proven experience working directly with enterprise clients, capturing business requirements, and executing technical deployments.
• Strong understanding of relational data models, identity resolution, enterprise data schemas, and API-driven integrations.
• Familiarity with marketing resource management (MRM) frameworks and how to align operational toolsets like Workfront with technical execution toolsets like AJO.
• Excellent technical problem-solving and diagnostic skills, with a track record of troubleshooting complex multi-platform data sync errors.
• Superb communication and organizational skills, with the ability to confidently lead the technical delivery of large-scale Adobe initiatives.

Responsibilities

• Profile Unification & Data Flow: Architect and manage data ingestion, schema configuration, and audience profile unification within Adobe Real-Time CDP (RT-CDP).
• Journey Orchestration: Build, test, and launch advanced multi-channel customer journeys, real-time trigger workflows, and dynamic messaging layers using Adobe Journey Optimizer (AJO).
• Cross-Channel Analytics: Configure data views and analyze end-to-end customer interaction paths using Adobe Customer Journey Analytics (CJA).
• Content & Personalization: Map asset pipelines and manage personalization rules from Adobe Experience Manager (AEM) to downstream channels.
• Operations & Workflow Automation: Standardize and optimize marketing intake processes, project visibility, and campaign orchestration with Adobe Workfront.
• Technical Advisory: Serve as the primary Adobe SME for clients and internal teams, mapping platform capabilities and steering recommendations.
• Ecosystem Governance: Audit platform health, manage user permissions, oversee data destination configurations, ensure data privacy alignment.
• Operational Blueprints: Author architectural documentation, runbooks, and training frameworks for enterprise end-users.

Skills

Adobe Real-Time CDP

Adobe Journey Optimizer

Customer Journey Analytics

Adobe Experience Manager

Adobe Workfront

Job description

About The Role

As a Senior Adobe Martech Specialist, you'll be the ultimate subject matter expert in designing, configuring, and maximizing our clients' enterprise Adobe ecosystems. Working alongside strategists, designers, developers, and enterprise stakeholders, you will act as a senior technical executor and advisor, ensuring that data, content, and workflows connect seamlessly across the Adobe Experience Cloud. This role is tailored for a senior professional who has deep, hands‑on mastery of modern, decoupled Adobe solutions. You will step into complex client environments to bridge the gap between enterprise marketing strategies and deep technical implementation—translating ambitious business goals into functional, unified Adobe architectures. To succeed, you’ll bring an expert understanding of real‑time data structures, customer journey orchestration, and marketing resource management within the Adobe stack. You should be highly comfortable navigating multi‑platform Adobe integrations, managing complex stakeholder requirements in a consulting environment, and turning customer data into personalized experiences.

What You’ll Do

• Profile Unification & Data Flow: Architect and manage data ingestion, schema configuration, and audience profile unification within Adobe Real‑Time Customer Data Platform (RT‑CDP).
• Journey Orchestration: Build, test, and launch advanced multi‑channel customer journeys, real‑time trigger workflows, and dynamic messaging layers using Adobe Journey Optimizer (AJO).
• Cross‑Channel Analytics: Configure data views and analyze end‑to‑end customer interaction paths using Adobe Customer Journey Analytics (CJA) to deliver actionable operational insights.
• Content & Personalization: Collaborate with content and development teams to map asset pipelines, manage personalization rules, and ensure seamless delivery from Adobe Experience Manager (AEM) to downstream execution channels.
• Operations & Workflow Automation: Standardize and optimize marketing intake processes, project visibility, and campaign orchestration workflows utilizing Adobe Workfront.
• Technical Advisory: Serve as the primary Adobe Subject Matter Expert (SME) for clients and internal teams, mapping out platform capabilities and steering technology recommendations.
• Ecosystem Governance: Audit platform health, manage user permissions, oversee data destination configurations, and ensure strict alignment with global data privacy frameworks.
• Operational Blueprints: Author and maintain highly detailed architectural documentation, operational runbooks, and training frameworks for enterprise‑level end‑users.

Qualifications

• 4–6+ years of professional experience in a marketing technology, consulting, or systems integration role, with a strict focus on enterprise marketing clouds.
• Deep, hands‑on configuration experience across the core modern Adobe stack: Adobe Real-Time CDP, Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), Adobe Experience Manager (AEM), and Adobe Workfront.
• Proven experience working directly with enterprise clients, capturing business requirements, and executing technical deployments.
• Strong understanding of relational data models, identity resolution, enterprise data schemas, and API‑driven integrations.
• Familiarity with marketing resource management (MRM) frameworks and how to align operational toolsets like Workfront with technical execution toolsets like AJO.
• Excellent technical problem‑solving and diagnostic skills, with a track record of troubleshooting complex multi‑platform data sync errors.
• Superb communication and organizational skills, with the ability to confidently lead the technical delivery of large‑scale Adobe initiatives.

Perks and Benefits

• Comprehensive Health & Wellness Benefits Package
• Socials, Outings & Retreats
• Retirement Planning
• Parental Leave Program
• Annual tech & travel allowance
• Culture of Learning & Development
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs

Bonus Points

Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

The estimated compensation for this position is $85,000 to $105,000. This is an estimate and a compensation offer will vary based on applicant’s education, experience, skills, abilities and alignment with market data.