Senior Administrative Professional, International Tax Services

BDO; Vancouver; On-site; CAD 45,000 - 75,000; Full time

Job summary

BDO Canada in Vancouver seeks a Senior Administrative Professional to support the International Tax Services group. The role requires proactive, client-focused administrative support, with responsibilities spanning document preparation, onboarding, billing, and WIP monitoring.

You will assist Partners, manage client files, and ensure quality control across communications and tax packages, contributing to a high-service standard in a collaborative environment.

Qualifications

• Minimum 3 years of experience in an administrative support role.
• Self-starter with ability to manage multiple priorities while handling confidential information.
• Strong organizational and time management skills with the ability to prioritize deadlines.
• Excellent interpersonal, communication, and relationship-building skills.
• Proficiency with Microsoft Office Suite; familiarity with Microsoft CRM and Workday is an asset.
• Professional and client-service-oriented approach at all times.
• Strong commitment to teamwork, service excellence, and quality of work.
• Flexibility to work additional hours during peak periods.

Responsibilities

• Proactively anticipate the needs of Partners and optimize their time.
• Assist Partners in managing client files by monitoring, tracking, and following up on matters.
• Prepare client correspondence, engagement letters, and format various documents.
• Assemble tax returns and supporting documentation; coordinate client packages and e-filing.
• Perform quality control reviews of documents and presentations for quality and branding.
• Complete client onboarding activities and conflict checks across systems.
• Provide administrative support including calendar management, travel, and expense reporting.
• Assist with monitoring WIP, receivables, billing, and invoicing activities.
• Perform other administrative duties as required, including filing and courier coordination.

Skills

Communication skills

Administrative support

Organizational skills

Time management

Attention to detail

Customer service

Multi-tasking

Professionalism

Teamwork

Adaptability

Microsoft Office

CRM knowledge

Workday (asset)

Tools

Microsoft Office Suite

Microsoft CRM

Workday

Job description

Putting people first, every dayBDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your OpportunityBDO Canada is looking for a Senior Administrative Professional in Vancouver to join the International Tax Services group. This is an existing vacancy, and the ideal candidate is a highly motivated individual with a positive, proactive \"can-do\" attitude and exceptional customer service, interpersonal, and communication skills. The successful candidate will be responsible for the following:Key ResponsibilitiesProactively anticipate the needs of Partners and ensure the prioritization and optimization of their time.Assist Partners in managing client files by proactively monitoring, tracking, and following up on outstanding client matters.Prepare client correspondence, including engagement letters and cover letters, and format various other correspondence, proposals, reports, and documents based on drafts.Assemble tax returns and supporting documentation, including coordinating client packages, e-filing, and maintaining filing records.Perform quality control reviews of documents and presentations, including proofreading and ensuring accuracy, consistency, and professional formatting.Ensure all documents meet firm standards for quality, grammar, spelling, punctuation, and branding.Complete client onboarding activities, including conflict checks, client setup across various systems, and ongoing maintenance of client information.Provide administrative support including calendar management, meeting coordination, travel arrangements, expense reporting, and minute-taking.Assist with monitoring work-in-progress (WIP), receivables, billing, and invoicing activities.Perform other administrative duties as required, including document production, filing, mailing, and courier coordination.How Do We Define Success for Your Role?You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration .You understand your clients' industries, challenges, and opportunities; clients describe you as professional, responsive, and focused on delivering high-quality service.You identify opportunities to improve efficiencies and contribute to effective service delivery.You help foster an inclusive and engaging work environment that develops, retains, and attracts talent.You actively participate in the adoption of digital tools and innovative ways of working.You continue to build your expertise through ongoing learning and professional development.Your Experience and EducationExceptional verbal and written communication skills.Minimum 3 years of experience in an administrative support role.A self-starter with the ability to manage multiple priorities while handling confidential information.Strong organizational and time management skills with the ability to prioritize competing deadlines.Excellent interpersonal, communication, and relationship-building skills.Proven ability to support senior-level professionals with a high degree of accuracy and attention to detail.Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); familiarity with Microsoft CRM and Workday is considered an asset.Professional and client-service-oriented approach at all times.Strong commitment to teamwork, service excellence, and quality of work.Flexibility to work additional hours as required during peak periods.The expected range of compensation for this role is $45,000 - $75,000#LI-JG1Why BDO?Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026 . This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.At BDO, our people experience is guided by three core pillars— Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.Our firm is committed to providing an environment where you can be successful in the following ways:We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.We support your achievement of personal goals outside of the office and making an impact on your community.We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purposeWe encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firmGiving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.Everyone counts: We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us .Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.Privacy Policy | BDO CanadaReady to make your mark at BDO? send your up-to-date resume to one of our Talent Acquisition Specialists.To explore other opportunities at BDO, check out our careers page .The expected range of compensation for this role is $40,000 - $65,000