Senior Account Sales Representative (Bilingual Somali)

Spectrum; Orillia; On-site; CAD 27,000 - 46,000; Full time

Job summary

An established industry player is seeking a motivated sales professional to drive growth in non-bulk multi-dwelling units. This role involves selling products and services through door-to-door efforts and building strong relationships with property managers. You will actively contribute to enhancing customer experiences and achieving sales goals while working primarily outdoors. If you thrive in dynamic environments and have a passion for sales, this opportunity could be your next career move. Join a community dedicated to connecting customers with essential services and enjoy a rewarding career with competitive compensation and commission potential.

Qualifications

• 1+ years of sales or customer service experience required.
• Valid driver's license with a satisfactory driving record needed.

Responsibilities

• Sell products and services through door-to-door solicitation.
• Maintain strong relationships with property managers.

Skills

Cold call sales skills

Persuasion

Clear communication skills

Ability to work outside in all weather

Knowledge of communications technologies

Education

High School Diploma

Tools

Smartphones

PDAs

Routers

Modems

Wireless devices

Job description

JOB SUMMARY

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
• Solicits residential customers through door-to-door solicitation, lobby events and by building/maintaining strong relationships with property management
• Generates incremental revenue from existing customers by adding new/additional services
• Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
• Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
• Attends and actively contributes to sales meetings and training programs
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collect and account for funds and provide receipts according to Company policies and guidelines

REQUIRED QUALIFICATIONS

• Required Skills/Abilities and Knowledge
• Knowledge of cold call sales skills, persuasion, and clear communication skills
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
• Ability to work outside for extended periods in any season and/or during inclement weather
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
• Valid driver's license with a satisfactory driving record within Company required standards

Required Education
High School Diploma or equivalent work experience

Required Related Work Experience and Number of Years
Experience in sales or customer service - 1+

PREFERRED QUALIFICATIONS

• Preferred Skills/Abilities and Knowledge
• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience with consumer education of products and services
• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required
• Bilingual Somali Preferred

Preferred Related Work Experience and Number of Years
2+ years sales or relevant work experience

WORKING CONDITIONS

• Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
• Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
• Exposure to moderate noise levels
• Must be able to work evenings and weekends
• Variable hours: may include weekends, holidays, and split days off

COMPENSATION

The base pay for this position generally is between $27,600.00 and $45,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. In addition, this position has a commission earnings target starting at $55,000.

ABOUT US

Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.

OUR COMMITMENT

We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.