Senior Account Manager

BrokerLink; Markham; On-site; CAD 50,000 - 70,000; Full time

Job summary

BrokerLink is seeking a Commercial Account Manager to provide exceptional service and support to clients in our Barrie office. The ideal candidate will possess strong commercial insurance knowledge and excellent communication skills. With a commitment to professional growth and development, BrokerLink offers competitive compensation and an inclusive work environment.

Benefits

Flexible health and dental insurance benefits package

RRSP - Registered Retirement Savings Plan with Company matching

Employee Share Purchase Plan with matching aspect

Paid Time Off including vacation and personal days

Dress for your day policy

Qualifications

• 3 years commercial insurance experience including property/casualty and automobile preferred.
• RIBO Licensed.
• Ability to manage multiple priorities successfully.

Responsibilities

• Prepare documents for quoting and binding new business.
• Provide customers with prompt service and advice.
• Assist with processing new business, endorsements, renewals, and cancellations.

Skills

Analytical skills

Organizational skills

Communication skills

Customer service

Education

High School and/or Post Secondary Education

Tools

MS Office (Word, Excel, Teams)

Epic

Job description

Job Category: Personal and Commercial Insurance

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

We are looking for aCommercial Account Managerto join BrokerLink and work out of ourBarrie, ON office on aPermanent FTBasis.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• ‘Dress for your day’, dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2024

What the Role Entails:

• Prepare documents to assist the Account Executive in quoting and binding new business, including preparation of applications and submissions, completing questionnaires and pulling reports
• Source and obtain additional information requested by the underwriter and complete applications accordingly.
• Provide customers with prompt service by providing advice, helping customers understand insurance, and discussing customer concerns.
• Assist with quotes to customers, preparing coverage comparison and/or summaries of insurance and update customer file information.
• Processing of new business, endorsements, renewals and cancellations
• Follow up on payments and assist the Account Executive in managing Accounts Receivables
• Receive and process all incoming Commercial paperwork.
• Prepare documentation for insurers, complete applications for new clients, issue insurance certificates.
• Communicate with Insurance companies, negotiate with underwriters on renewal terms and endorsements
• Preparing new loss notices and follow up with Adjusters on claims status.

The Successful candidate will have:

*If you feel you have the equivalent skills, please apply*

• High School and/or Post Secondary Education
• 3 years commercial insurance experience including property/casualty and automobile preferred.
• RIBO Licensed
• MS Office programs, including Word, Excel and Teams is preferred
• Demonstrated ability to handle multiple priorities successfully.
• Strong analytical and organizational skills
• Excellent verbal and written communication skills
• Exposure to Epic is an asset
• Previous sales experience is an asset.
• Ability to pass a criminal and credit check

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!