Senior Account Executive, Payments

Lightspeed Commerce; Montreal; Hybrid; CAD 126,000 - 196,000; Full time

Benefits offered by this job

Flexible PTO

Equity options

Pension contributions

Training opportunities

Health & wellness credit

Volunteer time off

MacBook purchase program

Enhanced parental leave

Job summary

Lightspeed Commerce is seeking an Account Executive, Payments to drive adoption of Lightspeed Payments among existing North American merchants. You will own the full sales cycle from qualification to contract closure and work closely with Onboarding to launch merchants onto Payments.

This role emphasizes cross-sell to existing POS customers, collaboration with internal teams, and acting as an SME on payments. English fluency is required; French is a plus.

Qualifications

• 3+ years direct experience in payment processing.
• 3+ years in a closing role focused on technology or solution sales.
• Proven ability to proactively generate and qualify new opportunities.
• Documented history of success in revenue target or quota-based environments.
• Excellent written and verbal communication skills in English; French is a plus.

Responsibilities

• Pipeline Management: Generate and manage sales opportunities from leads and campaigns.
• Sales Execution: Manage the full sales cycle from qualification to contract closure.
• Customer Launch: Collaborate with Onboarding to ensure smooth merchant launches.
• Internal Expertise: Serve as SME on payment processing for other units.
• Product Feedback: Relay merchant feedback to Product Management.
• Reporting: Maintain accurate records of sales activities and pipeline in Salesforce.
• Other Duties: Perform additional duties as needed by management.

Skills

Payments experience

Closing sales

Opportunity development

Quota attainment

Communication

Job description

Hi there! Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for an Account Executive, Payments to join our NOAM team. You will be responsible for driving the adoption of Lightspeed Payments within Lightspeed’s existing merchant base in North America. This is a dedicated cross-sell/upsell position focused on transitioning current Point of Sale (POS) customers to our proprietary, integrated payment processing solution.

This position reports to the Global Payments Sales Manager and is part of the Global Payments GTM team.

What You’ll Be Doing

The primary responsibility is to meet and exceed sales targets for Lightspeed Payments adoption among existing merchants.

• Pipeline Management: Generate and manage sales opportunities using leads sourced from Account Managers, direct phone/email outreach, and follow-up on company-led marketing campaigns.
• Sales Execution: Manage the complete sales cycle from initial qualification and value presentation through pricing negotiation and contract closure.
• Customer Launch: Partner with Onboarding teams to ensure a smooth transition and launch for merchants adopting Lightspeed Payments.
• Internal Expertise: Serve as the internal Subject Matter Expert (SME) on payment processing for other units, providing guidance and training as required.
• Product Feedback: Collect and relay merchant feedback regarding the payments product to the Product Management teams.
• Reporting: Maintain accurate records of all sales activities, pipeline status, and opportunity notes in Salesforce.com.
• Other Duties: Handle additional duties and responsibilities as defined by management.

What You Need To Bring

Candidates must demonstrate the following qualifications and experience:

• Payments Experience: Direct experience (3+ years) in the payment processing industry.
• Sales Closing Role: Demonstrated experience (3+ years) in a closing role focused on technology or solution sales.
• Opportunity Development: Proven ability to proactively generate and qualify new opportunities.
• Target Achievement: Documented history of success in a revenue target or quota-based environment.
• Communication: Excellent written and verbal communication skills in English. French language skills are considered an asset. As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

You’ll Enjoy

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Plus Benefits

• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who We Are

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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