Senior Account Executive, Citizen Relations

Citizen Relations; Toronto; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A global PR agency is seeking a high-performing team player with experience in media relations and social media marketing. The role involves managing client media relations, events, and online campaigns, requiring strong writing skills and the ability to prioritize multiple demands in a fast-paced environment. Candidates should have 2-3 years of relevant experience and a degree in public relations or marketing communications. Join a vibrant environment with generous benefits including a hybrid work model and professional development opportunities.

Benefits

Generous vacation starting at 3 weeks

Hybrid work models

Flexible hours

Modern co-working spaces

Team social events

Qualifications

• 2-3 years of experience in public relations, social media management, or event management.
• Experience in an agency setting is highly valued.
• Exceptional organizational skills and attention to detail.

Responsibilities

• Show strong writing skills for press releases.
• Establish trust and ownership among clients.
• Drive programs by identifying next steps proactively.

Skills

Media relations

Social media marketing

Influencer relations

Organizational skills

Interpersonal communication

Education

Degree in public relations or marketing communications

Job description

Citizen is a global PR agency built to unleash the potential of ambitious brands. Integrated teams across PR, creative & strategy, insights & intelligence, digital, and experiential marketing give the curiosity, confidence, and courage to stay ahead of trends, make bold moves, and maximize measurable success.

With 10 offices across North America and Europe, Citizen’s client roster includes P&G, Nestlé, Duracell, and Nespresso. The agency's disruptive campaigns have been awarded across the world from such shows as The Clios, Webbys, The One Show, LIAs, PRWeek Global, and the Cannes International Festival of Creativity.

In 2023, Citizen was named PRovoke Media's Consumer PR Agency of the Year and Best Mid-Size Agency to Work For, in addition to PR Agency of the Year (Gold) from Strategy Magazine, Best Places to Work for PRWeek, and Inc. Magazine's "Best in Business." In 2024, Citizen was named Campaign’s Global PR Agency of the Year (Bronze).

This isn't just a job; it's an opportunity to grow, connect, and belong in a vibrant environment. Beyond global opportunities, personal time, and unforgettable team-bonding, we prioritize professional development, committed to unleashing the potential of our talent across all offices. If you lead with curiosity and are eager to make a lasting impact for the world's biggest brands, you can find out more about us here:

https://www.citizenrelations.com/about

About the role:

We’re looking for a high-performing team player with experience in media relations and a strong understanding of social media marketing and influencer relations. You need to be well organized, efficient, and adaptable to work with a wide range of clients on media relations, events, and online campaigns. In this role, you will:

• Show strong writing skills with documents that require little revision, including press releases and advisories.
• Contribute to full plan development with support from the larger team.
• Establish trust, credibility, and ownership among clients for tasks and specific projects.
• Own multiple tasks for client execution.
• Drive programs forward by identifying next steps proactively.
• Lead the development of influencer recommendations and media lists.
• Proven ability to secure media coverage through solid pitch techniques.
• Lead influencer briefing calls with support from senior team members.
• Develop initial relationships with key media in relevant industries.
• Write first drafts of case studies with limited review and input from senior team members.
• Oversee the management of the hard cost tracker.

About you:

• 2-3 years of experience in public relations, social media management, or event management.
• Experience in an agency setting is highly valued.
• A degree in public relations, marketing communications, or similar.
• Ability to prioritize multiple demands in a fast-paced environment.
• Passionate about trends and influencing them.
• Exceptional organizational skills and attention to detail.
• Entrepreneurial attitude and a go-getter mindset.
• Team player with a generous spirit.
• Excellent interpersonal and communication skills.
• Demonstrated initiative.
• Interest in leveraging AI tools to advance client work and objectives.

What’s in it for you:

We value the ‘whole you’

• An innovative, entrepreneurial environment promoting ingenuity and individuality with great colleagues and clients.
• Hybrid work models, flexible hours, and a work-from-anywhere policy for short-term stays.
• Generous vacation starting at 3 weeks plus 1 extra week over the holidays.
• Agency summer days (policy varies).
• Modern co-working spaces with amenities in great neighborhoods.
• Dogs allowed, dedicated Play Room, and private wellness rooms (in some offices).
• Team social events, holiday parties, seasonal gatherings, weekly happy hours, and more!

We are obsessed with learning and being better humans

• In-house learning & development sessions, annual growth conversations.
• Access to opportunities across all agencies.
• Focus on developing BIMPOC Talent via our mentorship program.
• Internal EDI groups and initiatives.

Learn more about our commitment to equity in our EDI report.

We invest in your health and wellness:

• Flexible benefits supporting your lifestyle, including a wellness spending account.
• Comprehensive mental health support, including virtual therapy and 24/7 access to clinicians.
• Dedicated play and wellness rooms.
• Responsible sick and personal leave policies.
• Maternity leave top-up program.

Expiry Date Notice: This job description expires on August 26, 2025.

We are an equal opportunity employer committed to diversity and inclusion. We welcome applicants of all backgrounds and abilities. Let us know if you need accommodations during the interview process.

Join Citizen and be part of Plus Company, a network of innovative creative agencies that believe in limitless possibilities.