Senior Account Executive

EGATE Networks; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

EGATE Networks is expanding its engineering team in Canada. We hire engineers who own the outcome, not tickets. You design, run and own EGATE’s core network and customer networks across Canada, including BGP, Fortinet, Meraki, and automation, with on-call responsibilities.

As a senior engineer, you will provision, troubleshoot and escalate for managed network and voice customers, delivering real fixes rather than scripted responses. Fortinet and Cato experience is an asset.

Qualifications

• Own the outcome for network design and customer issues.
• Strong troubleshooting and diagnostic skills.
• Experience with enterprise networks is a plus.

Responsibilities

• Design, run and own EGATE’s core network and customer networks across Canada.
• Provisioning, troubleshooting and escalations for managed network and voice customers.
• On-call ownership and real diagnosis, not script reading.

Skills

Problem solving

Customer focus

Ownership

Tools

BGP

Fortinet

Meraki

Automation

Job description

Senior engineering. Boring job titles. Real ownership.

If you're tired of being a tier-one ticket triager and want to actually solve problems for actual customers, we should talk.

What we hire for

EGATE doesn’t have a tier-one help desk. Every role at EGATE is a “you own the outcome” role. We hire engineers, technicians, and operations people who want to be accountable to the customer in front of them — and we keep them by paying them well, training them, and not insulating them from the work.

Currently open

Design, run and own EGATE’s core network and customer networks across Canada. BGP, Fortinet, Meraki, automation — and the on-call that comes with owning it.

Provisioning, troubleshooting and escalations for managed network and voice customers. Fortinet and Cato experience is an asset.

First point of contact for customer issues. Real diagnosis, real fixes — not script reading.