Senior Accident Benefits Claims Specialist – Remote

Omia; Canada; Remote; CAD 64,000 - 82,000; Full time

Benefits offered by this job

Remote-first workplace

Flexible Work Policy

Competitive compensation and benefits

Training and career development

Community involvement and volunteering

Corporate Wellness Program

Job summary

The Commonwell Mutual Insurance Group is recruiting a Claims Specialist Level 2, Accident Benefits. This remote role involves reviewing and settling complex claims, negotiating with involved parties, and coordinating with independent adjusters and experts to ensure accurate resolutions.

You will mentor Level 1 staff, applying Ontario SABS knowledge and policy wordings, while delivering excellent customer service and precise claim documentation.

Qualifications

• Minimum 3–5 years of insurance experience.
• Strong customer service orientation and communication skills.
• Ability to provide technical training and mentorship to Level 1 Claims staff.
• Pursuit of CIP designation or equivalent education.

Responsibilities

• Review, analyse, negotiate and settle moderate to complex Accident Benefits claims.
• Investigate losses as needed and collaborate with adjusters and experts.
• Assign independent adjusters and relevant experts to assist in claim resolution.
• Mentor and support Level 1 Claims and Claims Support staff.

Skills

Customer service

Negotiation

Communication

Attention to detail

Confidentiality

Education

Post-secondary education

CIP designation (in progress)

Tools

Microsoft Office

Job description

The Commonwell Mutual Insurance Group is recruiting a Claims Specialist Level 2, Accident Benefits. This remote role involves reviewing and settling complex claims, negotiating with involved parties, and coordinating with independent adjusters and experts to ensure accurate resolutions.

You will mentor Level 1 staff, applying Ontario SABS knowledge and policy wordings, while delivering excellent customer service and precise claim documentation.