Self Checkout Attendant

Walmart Canada; Victoria; On-site; CAD 35,000 - 45,000; Full time

Benefits offered by this job

Store Discount

Deferred Profit Sharing

EQ Health Support

Live Better U education program

Stock Options

Comprehensive Benefits

Life Insurance

Paid Time Off

Job summary

Walmart Canada is hiring a Self-Checkout Attendant in Victoria, BC, where you'll provide exceptional customer service and assist customers with self-service transactions. The ideal candidate is flexible, communicative, and team-oriented. Responsibilities include maintaining a clean area, educating customers on self-service, and addressing issues as they arise. Benefits include store discounts, profit sharing, health support, stock options, and comprehensive benefits based on employment status. Join Walmart Canada for an engaging retail experience.

Qualifications

• Candidates should be flexible, helpful, communicative, team-oriented, and customer-focused.

Responsibilities

• Keeps the area neat, clean, and organized.
• Educates customers on self-service options.
• Promotes company programs like credit service.
• Observes customer activities to offer assistance.
• Explains quality checks and interventions.
• Responds to EAS alarms and fills out logs.
• Calls Customer Service Manager for cash or tech issues.
• Returns Scan & Go scanners after use.

Skills

Customer service

Flexibility

Team player

Communication

Problem-solving

Job description

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s).

What you'll do

• Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educates customers on the correct and efficient use of self-service options, when applicable.
• Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observing the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Returns Scan & Go scanners to their home after use.

Qualifications

No minimum qualifications listed. Walmart is looking for candidates who are flexible, helpful, good listeners, team players, communicators, and positive in their approach to work.

Benefits

• Store Discount
• Deferred Profit Sharing
• EQ Health Support
• Live Better U education program
• Stock Options (eligibility based on hours/employment status)
• Comprehensive Benefits (eligibility based on hours/employment status)
• Life Insurance (eligibility based on hours/employment status)
• Paid Time Off (eligibility based on hours/employment status)

No minimum qualifications listed. Candidates should be flexible, helpful, communicative, team-oriented, and customer-focused.