SELF CHECKOUT ATTENDANT

Walmart Canada Corp; Mount Pearl; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company in Mount Pearl is seeking a Self-Checkout Attendant to assist customers with transactions and promote self-service options. The role involves maintaining a clean environment, educating customers, and ensuring a smooth checkout experience. The position starts at a minimum rate of $16.15, with compensation based on experience.

Qualifications

• Strong customer service skills and ability to assist customers in self-service transactions.

Responsibilities

• Assist customers in the self-service area.
• Keep the area clean and organized.
• Educate customers on self-service options.
• Promote company programs.
• Monitor customer activities for assistance.
• Explain quality checks to customers.
• Respond to technical issues in self-service areas.
• Return scanners to their designated places.

Job description

Position Summary

A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.

What you'll do

1. Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educating customers on the correct and efficient use of self-service options, when applicable.
3. Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returning Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $16.15. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location 60 Merchant Dr, Mount Pearl, NL A1N 5J5, Canada

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