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Self checkout attendant

Walmart Canada Corp

Langford

On-site

CAD 30,000 - 60,000

Full time

Today
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Job summary

A leading retail corporation located in Langford, BC is looking for a Self-Checkout Attendant. The position involves assisting customers with self-service checkout, ensuring a positive shopping experience, and maintaining a clean and organized area. A minimum pay of $18.00 is offered, based on relevant experience. Ideal for individuals with a knack for customer service.

Qualifications

  • No formal educational requirements mentioned.
  • Customer service skills are beneficial.

Responsibilities

  • Assist customers with self-service checkouts.
  • Maintain cleanliness and organization of the checkout area.
  • Educate customers on self-service usage.
  • Promote company programs.
  • Observe customer needs for assistance.
Job description
Position Summary

A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.

What you'll do
  1. Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
  2. Educating customers on the correct and efficient use of self-service options, when applicable.
  3. Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
  4. Observing the activities of a customer to determine when and if assistance is needed.
  5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
  6. Demonstrating knowledge about responding to EAS alarms and filling out the 'Failure to Deactivate' Log.
  7. Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
  8. Returning Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $18.00. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location… 860 Langford Pkwy, Langford, BC V9B 2P3, Canada

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