Self Checkout Attendant

Walmart Canada Corp; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company is seeking a Self-Checkout Attendant who will provide exceptional customer service and assist customers at self-service checkouts. Responsibilities include maintaining a clean environment and explaining services to enhance the shopping experience. Ideal candidates are attentive to detail and possess strong communication skills.

Qualifications

• Experience in retail or customer service preferred.
• Ability to interact with customers efficiently.
• Basic problem-solving skills.

Responsibilities

• Assist customers in processing transactions effectively.
• Maintain cleanliness and organization of self-service areas.
• Educate customers on the use of self-checkout services.

Skills

Customer Service

Attention to Detail

Communication

Job description

Position Summary...

A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.

What you'll do...

1. Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.

2. Educating customers on the correct and efficient use of self-service options, when applicable.

3. Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.

4. Observing the activities of a customer to determine when and if assistance is needed.

5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.

6. Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.

7. Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.

8. Returning Scan & Go scanners to their home after use.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3931 Calgary Trail Nw, Edmonton, AB T6J 5M8, Canada

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