Self-Checkout Attendant

Natural Factors; Drummondville; On-site; CAD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Self-Checkout Attendant to join their team. This role is perfect for those looking to develop their skills in customer service and retail. As a Self-Checkout Attendant, you will ensure a smooth shopping experience by assisting customers with self-service transactions and maintaining a tidy area. You will also promote various programs and reassure customers during quality checks. If you are enthusiastic about helping others and enjoy a fast-paced environment, this position offers a fantastic opportunity for growth and engagement in the retail sector.

Qualifications

• Must be 16 years or older to apply.
• Ability to provide exceptional customer service.

Responsibilities

• Maintain a clean and organized self-service area.
• Educate customers on self-service options.
• Assist customers with transactions and quality checks.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma or equivalent

Job description

Position Summary... Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

What You'll Do...

• Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educates customers on the correct and efficient use of self-service options, when applicable.
• Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observing the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
• Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Returns Scan & Go scanners to their home after use.

Minimum Qualifications...

Age - 16 or older

Preferred Qualifications...

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location... 1205 Boul Rene-Levesque, Drummondville, QC J2C 7V4, Canada