Self-Assessment/Quality Assurance Specialist- Accreditation Canada ICHSC Program

Accreditation Canada International; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job description

Self-Assessment/Quality Assurance Specialist- Accreditation Canada ICHSC Program

Job Description

Self-Assessment/Quality Assurance Specialist- Accreditation Canada ICHSC Program

Terms: 12-month Contract

Salary: Commensurate with experience

Location: Ottawa (Hybrid Work Model) | Montreal (Hybrid Work Model) | Toronto (Hybrid Work Model) | Possibility of Remote

ABOUT THE ROLE:

The Self-Assessment/Quality Assurance Specialist is a member of Accreditation Canada’s ICHSC Team responsible for assessments of organizations that offer community surgical and diagnostics services. The Specialist is responsible for reviewing, evaluating, and responding to self-assessments submitted by designated centers as part of the quality assurance program they are enrolled in. This position also assures the assessment process is followed as designed, acting as a subject matter resource for both staff and assessors. You are people-centered, an excellent communicator, and thrive on guiding and informing others on topics such as quality improvement and patient safety.

Main Responsibilities

• Review, evaluate, and respond to self-assessments in a standardized format to assist centers in increased compliance with inspection requirements.
• Sample and shadow on-site inspections to ensure the assessment process is followed and provide recommendations for improvement.
• Be a resource for assessors regarding program assessment content.
• Track feedback from contributors into organized documentation for easy identification of client value and improvements.
• Support the development of training material and resources related to your area of expertise.
• Contribute to developing, documenting, and updating policies and processes as required.

Must Have Qualifications:

• University degree or equivalent in a healthcare related field.
• 3+ years of clinical healthcare experience with a focus in diagnostic imaging services.
• Current Registration with Jurisdictional Regulatory Body.
• Understanding of the health care system.
• Knowledge of quality improvement principles within the healthcare environment.
• Strong organizational, communication, and planning skills.
• Ability to apply the principles of change management.
• Analytical and critical-thinking skills.
• Strong verbal and written communication skills.
• Proficient with MS Windows/Word/Outlook/Excel.

Desired Qualifications:

• Understanding of health issues, priorities, and needs while recognizing broader trends in health care policy.
• Familiarity with accreditation.
• Experience applying quality improvement principles within a healthcare environment.

WHAT YOU CAN EXPECT:

In Your First 30-90 Days:

• Complete our orientation program to learn about HSO, our values, and our mission of quality improvement in healthcare.
• Set your performance and learning objectives for the year with your people manager.
• Meet regularly with your people manager to discuss your learning progression.
• Become familiar with the assessment program.
• Build relationships with key stakeholders and partners.
• Take on assigned initiatives or projects for your role.

What We Can Offer To You:

• Competitive compensation and benefits, including a defined benefit pension plan.
• Time off programs, including office shutdown during the last week of December.
• A culture that values psychological safety, inclusion, and engagement.

WHO WE ARE AND WHAT WE DO:

Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit organizations. Together, we develop standards and deliver assessment programs and quality improvement solutions adopted in over 12,000 locations. Our people-centered programs have been setting the bar for quality across the health ecosystem for 65 years.

Join us toward a future that will lead to “Safer Care and A Healthier World.” Let’s follow a mission together, where we “empower and enable people around the world to continuously improve quality of care.”

HSO is committed to fostering a culture of inclusion, diversity, equity, and access. We encourage applications from Indigenous Peoples, diverse races, ethnicities, persons with disabilities, and gender diverse communities. Please let us know how we can support you throughout the recruiting process.

We are also proud to have been named as one of the Top 100 National Capital Region’s Top Employers in 2022 and 2023. We are an equal opportunity employer and are committed to the principles of Employment Equity. We encourage qualified applications from all genders, including visible minorities, Indigenous Peoples, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.