Seeking Part-Time Collections Specialist

Taylor Leibow LLP.; Ontario; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

A leading Chartered Professional Accounting firm in Hamilton seeks a part-time Collections Specialist. Responsibilities include contacting clients about overdue accounts and monitoring payments. The successful candidate will have strong communication skills and prior collections experience, with opportunities for hybrid work arrangements after initial training.

Qualifications

• Prior experience in collections within a professional services office.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to learn new computer software and use efficiently.

Responsibilities

• Contact clients regarding overdue accounts.
• Monitor client accounts for missed payments.
• Produce regular updates to Partners on overdue client accounts.

Skills

Interpersonal skills

Communication skills

Attention to detail

Organizational skills

Time-management skills

Job description

Taylor Leibow LLP is a full-service Chartered Professional Accounting firm located in Hamilton, Ontario. For over the last 75 years, Taylor Leibow has served a diverse set of clients and is one of the largest independent CPA firms in the Hamilton and Burlington regions.

Taylor Leibow is seeking a part-time Collections Specialist to join our Hamilton office. The role would require the successful candidate to be available for approximately 21 hours/week. This role has the potential to be completed remotely or through a hybrid work arrangement, however, the successful candidate would be required to work from the office initially for job training/onboarding and understanding the expectations. The successful candidate may also be required to attend the office as needed once established in the role.

JOB RESPONSIBILITIES/DUTIES:

• Contact clients by telephone regarding overdue accounts;
• Exhibit a strong and confident presence with clients, while also maintaining a professional and personable demeanour;
• Develop a positive relationship with clients;
• Monitor client accounts for missed payments;
• Produce regular updates to Partners on overdue client accounts;
• Provide recommendations on options for delinquent accounts.

QUALIFICATIONS:

• Prior experience in collections within a professional services office;
• Excellent interpersonal and written and verbal communication skills;
• Good professional demeanour with the ability to have difficult conversations;
• Accurate with considerable attention to detail;
• Ability to learn new computer software and use efficiently;
• Excellent organizational and time-management skills.

We strive to create an environment of teamwork, open communication, integrity, trust, honesty and mutual respect. Balancing commitments to clients, family and the community in which we live and work are core values of our professional environment.

Taylor Leibow LLP is an equal opportunity employer. If you are a person with a disability and have a question or may require an accommodation during the application process, please contact Chelsey Montgomery at 905-523-0000.