Security SupervisorChances Gaming Centre Fort St JohnFort St. John, British Columbia Canada

Pomeroy Lodging LP; Fort St. John; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join the Fort St. John Chances Casino Team as a Security Supervisor, responsible for ensuring the safety of casino assets, employees, and guests. This role involves leading a security team, providing exceptional guest service, and adhering to local and provincial regulations. Ideal candidates will have relevant security experience and certifications.

Benefits

5 personal days per year after 90 days of employment

Growth and development opportunities

50% Health and Wellness benefits

Mental Health resources at no cost

Vacation accrued starting on the first day of work

Pomeroy Stay Travel Program

Qualifications

• 1-2 years of demonstrated security/surveillance experience; gaming experience is an asset.
• First Aid Level 1; Level 2 is an asset but not required.
• Ability to obtain a Criminal Record Check through the Gaming Enforcement Branch.

Responsibilities

• Provide exceptional guest service following casino and regulatory policies.
• Lead a team to achieve excellent customer service.
• Supervise and manage the team's performance in security activities.

Skills

Organizational skills

Time management skills

Analytical thinking

Critical thinking

Education

Gaming Security Officer (GSO) Training Completion Certification

Education in law enforcement

Job description

23.00 - $26.00 / hr or Commensurate with Experience

Our Benefits include :

• Personal days : 5 per year after 90-days of employment
• Growth and development opportunities, both personal and professional
• Premium Share 50% Health and Wellness benefits, including; Life Insurance, Accidental Death and Dismemberment, Dental, Medical (for example : Prescription Drugs, Chiropractic, Massage). Some restrictions may apply.
• Mental Health resources at no cost to the employee
• Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
• Pomeroy Stay Travel Program

Summary

Join the Fort St. John (FSJ) Chances Casino Team. FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000. It offers a great variety of cultural, leisure, and outdoor experiences.

FSJ is a resource-based community with oil, natural gas, forestry, and agriculture. The average age of residents is 8.8 years younger than the average population.

The median housing price is $419,000—the average length of commute time to work is ten minutes.

In this role, you will guide the security team under the security manager's direction, ensuring the security of casino assets, casino facilities, employees, and guests. In compliance with local, provincial, and federal laws, security supervisors ensure all members of the Security Team maintain good relations with patrons diplomatically and professionally.

Duties and Responsibilities :

• Provide exceptional guest service following Chances Casino Fort St John, British Columbia Lottery Corporation (BCLC), and regulatory, Gaming Policy Enforcement Branch (GPEB) policies and procedures
• Provide physical security, crowd control and control of incidents in and around the business
• Lead a Team to achieve excellent customer service
• Supervise and manage the teams’ performance in security activities
• Assess situations, sensitive in dealing with people and be proactive in providing solutions

Skills, Knowledge, & Abilities Required :

• Organizational and time management skills
• Reasoning abilities; analytical and critical thinker

Experience, Training, Certification and Education :

• Gaming Security Officer (GSO) Training Completion Certification (online course / written exam)
• The ability to successfully obtain a Criminal Record Check through the Gaming Enforcement Branch (GPEB)
• First Aid Level 1. Level two is an asset but not required
• 1-2 years of demonstrated security / surveillance experience; gaming experience is an asset
• Education in the study of law enforcement is an asset

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