Security Services Worker, Campus Security

University of Calgary; Calgary; On-site; CAD 42,000 - 66,000; Full time

Job summary

The University of Calgary is seeking a Full-time Regular Security Services Worker to safeguard students, staff and visitors, with rotating 12-hour shifts including days, nights, weekends and holidays.

Reporting to the Supervisor, Security Patrol, you will monitor CCTV, respond to emergencies, perform patrols, write reports and help train new staff while upholding the university's commitment to safety, service excellence and inclusive campus culture.

Qualifications

• High school graduation.
• Excellent communication and interpersonal skills.
• Comprehensive written and spoken English.
• Valid Class 5 Alberta Operators License.
• Clean criminal background check including a vulnerable sector clearance letter.
• Physically and mentally able to perform the duties of the position.
• Intermediate knowledge of Microsoft Office.
• Ability to work independently and as part of a team.
• Strong customer service skills.
• Attention to detail.
• Demonstrates/Exemplifies strong ethical standards, reflecting trustworthiness, integrity and good judgement.

Responsibilities

• Act as a point of contact on behalf of the University Campus community.
• Patrol campus buildings and grounds by vehicle, foot and bike.
• Monitor CCTV cameras and operate the dispatch operations center.
• Report on daily activities, property damage or theft, criminal offences, or any other irregularities.
• Provide immediate response to all emergency calls on campus.
• Respond to and assist on calls for general service, assistance of staff, faculty, students, and visitors.
• Identify and respond to potential threats on campus.
• Engage and collaborate with external emergency response agencies (Police, Fire, EMS).
• Write reports of daily activities, property damage or theft, criminal offences, or any other irregularities.
• Contribute as a mentor for new employees and/or on training programs.
• Participate in security initiatives and programs.
• Safe walk, security alerts, CPTED.
• Provide specialized support and awareness training to other University departments as requested.
• Naloxone Administration (Training as needed).

Skills

Excellent communication skills

Independent worker

Attention to detail

Customer service

Team player

English proficiency

Education

High school diploma

Job description

Description

Campus Security within VP Finance & Services is currently seeking a Full-time Regular Security Services Worker. The successful candidate will be responsible for ensuring the safety and security for students, faculty, staff, and visitors. The ideal candidate will have excellent communication skills, be able to work independently and have a strong attention to detail. This position reports to the Supervisor, Security Patrol.

The University values authenticity, inclusivity, diversity, and critical thinking. We strive for community-focused excellence and accessibility, a sense of belonging where all can thrive. Employees will possess a desire to belong to an organization that values community and can respectfully manage complex scenarios with thoughtful judgment and critical thinking. The University places importance on staff safety first by providing comprehensive training and development to all employees.

Campus security operates 24 hours per day on a year-round basis. Employees are called upon to work rotating 12 hour shifts including days, nights, weekends and holidays.

Summary of Key Responsibilities

• Act as a point of contact on behalf of the University Campus community
• Offer vehicle, foot and bike patrol for university buildings and grounds
• Successfully monitor CCTV cameras and operate the dispatch operations center
• Report on various tracking metrics, including but not limited to Life safety, Simplex fire panel, Genetec, Dispatch log, Resolver, Alertus and the U of C Safety app
• Provide immediate response to all emergency calls on campus
• Respond to and assist on calls for general service, assistance of staff, faculty, students, and visitors
• Identify and respond to potential threats on campus. (Infrastructure emergencies, flood/fire etc)
• Engage and collaborate with external emergency response agencies (Police, Fire, EMS)
• Write reports of daily activities, property damage or theft, criminal offences, or any other irregularities
• Contribute as a mentor for new employees and/or on specific training programs
• Opportunity to participate in the Mountain Bike Security Unit
• Participate in security initiatives and programs
• Safe walk, security alerts, Crime Prevention Through Environmental Design (CPTED)
• Provide specialized support and awareness training to other University departments as requested
• Personal Safety Awareness, Stop the Bleed, and Naloxone Administration

Qualifications / Requirements

Required Qualifications

• High school graduation
• Excellent communication and interpersonal skills
• Comprehensive written and spoken English
• Valid Class 5 Alberta Operators License
• Be able to provide a clean criminal background check including a vulnerable sector clearance letter
• Physically and mentally able to perform the duties of the position
• Intermediate knowledge of Microsoft Office
• Ability to work independently and part of a team
• Strong customer service skills
• Attention to detail
• Demonstrates/Exemplifies strong ethical standards, reflecting trustworthiness, integrity and good judgement

Preferred Qualifications

• Previous security or law enforcement experience
• Post secondary education in a related discipline
• Current level C CPR (including AED) and Standard First Aid Certificates. (Employer willing to train qualified candidates within the first 30 days of hire)
• Security Services and Investigators Act (SSIA) license. (Employer willing to train qualified candidates within the first 30 days of hire)

Application Deadline

September 7, 2026

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 2.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.

About The University Of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ([email protected]) and requests for accommodations can be sent to People & Culture ([email protected]).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.