Security Service Technician (union)

Alloy Enterprises; Winnipeg; On-site; CAD 28,000 - 46,000; Full time

Benefits offered by this job

Unionized

Union benefits

Job summary

Johnson Controls in Winnipeg, Manitoba, seeks a Security Technician to service intrusion, IP CCTV, access control and alarm systems for diverse customers.

You will troubleshoot, readjust and test equipment, complete customer reports, and coordinate with the monitoring center. A valid driver's license, knowledge of major platforms, and ability to work independently or with a team (overtime/on-call) are required.

Qualifications

• General knowledge of major security platforms (Bosch/Radionics, Honeywell, DMP, DSC, etc.)
• Valid driver's license with an excellent driving record
• High school diploma
• Ability to pass thorough background checks
• Willing to work independently or collaboratively within a team setting
• Open to working out of town, overtime, and participating in on-call rotations

Responsibilities

• Troubleshoot and service intrusion, IP CCTV, access control and alarm systems.
• Identify customer needs and inform next steps to repair system.
• Inspect systems to ensure proper functionality and provide reports.
• Locate and alleviate trouble with damaged equipment or wiring.
• Test system connectivity with customer monitoring center.

Skills

Security platform knowledge

Driver's license

Teamwork

Willingness to travel/overtime/on-call

Customer service

Education

High school diploma

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What you will do

A Johnson Controls Security Technician is a troubleshooter and service expert possessing knowledge and experience with intrusion, IP CCTV, access control and alarm systems from multiple manufacturers. Candidate will possess strong verbal communication skills as they identify the needs of the customer and then inform of next steps and processes to repair system as needed to return full functionality. Candidate will possess skills and experience to inspect said systems to ensure proper functionality and provide written or digital reports to customer and company as needed.

How you will do it

• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust equipment, repair, or replace inoperative equipment and test for operation.
• Performs Installation, repair and/or inspection of intrusion detection, IP CCTV, Access Control systems and alarm systems.
• Assists fellow service technicians with system repairs and completes minor repairs including battery replacement.
• Tests operation of system to the customer monitoring center to properly establish service connectivity.
• Complete all forms accurately and customer paperwork as required.

What we look for

Required

• General knowledge of major security manufacturer platforms, including Bosch/Radionics, Honeywell, DMP, DSC, etc.
• Valid driver's license with an excellent driving record.
• High school diploma
• Ability to pass thorough background checks.
• Willing to work independently or collaboratively within a team setting.
• Open to working out of town, overtime, and participating in on-call rotations.

Preferred

• Ability to read blueprints and schematic drawings.
• Ability to operate hand and power tools.
• Ability to unload ladder from fleet vehicle and climb ladder.
• Ability to always operate fleet vehicle in a safe manner.
• Ability to communicate and provide excellent customer service.
• Ability to obtain a Reliability Security Clearance

This role is unionized

Union

Pay Range: $19.98- $33.44 hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.