Security Programs Manager (General Duties)

Paladin Security; Medicine Hat; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading security company is seeking a dedicated Operations Supervisor to manage incidents and ensure safety compliance at their sites. The role involves overseeing training, maintaining health and safety standards, and providing leadership to staff. The ideal candidate will have supervisory experience, strong communication skills, and knowledge of security legislation. This full-time position offers a dynamic work environment with opportunities for professional growth.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Paid Vacation

Qualifications

• Minimum of two years supervisory experience with progressive management responsibilities.
• Knowledge of legislation and standards on fire safety, security, and privacy.

Responsibilities

• First point of contact for Operations and clients for incidents and emergencies.
• Investigate and report all occupational health & safety incidents.
• Oversee site training and ensure compliance with policies.

Skills

Leadership

Time Management

Organizational Skills

Communication

Education

High school diploma

Undergraduate degree

Tools

Microsoft Office

Job description

Job Skills / Requirements

First point of contact for Operations, Zone Supervisors, Clients, and front-line employees for any incident, emergency, or inquiry.

Responsible for management-level response to incidents and emergencies, liaising with local authorities and regulatory agencies as needed.

Investigate and report all occupational health & safety incidents following the procedures outlined in the corporate OH&S manual.

Oversee site training to ensure all staff at Paladin Security sites are familiar with site operations, post orders, and duties.

Ensure all security guards are dressed professionally and in accordance with Paladin Security’s dress and deportment policies.

Provide coaching and disciplinary actions to employees whose actions are inconsistent with company policies or goals.

Maintain Paladin's Occupational Health and Safety program for all site binders.

Monitor, identify, and report health and safety deficiencies on the site, and instruct staff in safe work practices.

Ensure all reports (incident reports, memo books, daily reports) are completed according to Paladin’s high standards.

Communicate relevant information to Operations to address outstanding issues promptly.

Review daily and nightly incident reports for relevancy and accuracy.

Qualifications:

• High school diploma required; undergraduate degree is an asset.
• Prior security and/or law enforcement experience is an asset.
• Minimum of two years supervisory experience with progressive management responsibilities.
• Knowledge of legislation and standards on fire safety, security, and privacy is an asset.
• Valid Class 5 Alberta Driver’s License with no more than 5 demerit points.
• Valid Alberta Security License.
• Strong leadership, time management, and organizational skills.
• Proficiency in Microsoft Office.
• Strong verbal and written communication skills.
• Ability to build and maintain strong internal and external relationships.

#INDABS

Certification Requirements (All):

• Valid Alberta Security License
• Valid Class 5 Driver’s License

Additional Information / Benefits:

Benefits include Medical, Life, Dental Insurance, and Paid Vacation.

This is a Full-Time position with 1st Shift, 2nd Shift, and Weekends.

Travel may be required occasionally.

Number of openings for this position: 1