Security Operator, Global Security Operations Centre

Scotiabank; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading financial institution in Toronto is looking for a professional to join their Security Operations team. This role involves fostering a customer-focused environment, managing security incidents, and collaborating with stakeholders. Ideal candidates will have an undergraduate degree and experience in related fields, with proficiency in Microsoft Office. The company offers a collaborative atmosphere and competitive benefits.

Benefits

Competitive rewards

Employee share plan

Health benefits from day one

Qualifications

• Experience in incident management, security, law enforcement, or financial services preferred.
• Understanding of Canadian retail banking products and services.

Responsibilities

• Foster a customer-focused culture to strengthen client relationships.
• Monitor, collect, and analyze incoming requests to identify issues.
• Prepare evidence and documents for investigations.

Skills

Customer-focused culture

Incident management

Security knowledge

Proficiency in Microsoft Office Suite

Education

Undergraduate degree or equivalent experience

Job description

Requisition ID: #

Join a purpose-driven, high-performing team committed to results.

Contribute to the success of Security Operations in Canada by executing and delivering team goals aligned with business strategies. Ensure all activities comply with regulations, policies, and procedures.

Role Responsibilities:

1. Foster a customer-focused culture to strengthen client relationships and leverage bank resources.
2. Monitor, collect, and analyze incoming requests to identify issues impacting the Bank; communicate findings to stakeholders.
3. Identify, categorize, and process risk-relevant information; notify management via incident reports.
4. Manage requests from stakeholders, assess risks, gather documentation, and support risk mitigation.
5. Prepare evidence and documents for investigations, supporting internal and external partners.
6. Collaborate with law enforcement and financial institutions on criminal investigations and security issues.
7. Use security systems to detect, analyze, and respond to incidents affecting employees, clients, or assets.
8. Support Security Operations Centre activities as directed.
9. Consider the bank’s risk appetite in daily activities and decisions.
10. Stay updated on policies and regulations, ensuring compliance.
11. Promote operational efficiency and a high-performance, inclusive environment.

Desired Skills and Experience:

1. Undergraduate degree, college diploma, or equivalent experience preferred.
2. Experience in incident management, security, law enforcement, financial services, dispatch, customer service, or IT preferred.
3. Knowledge of bank IT systems and security controls.
4. Understanding of Canadian retail banking products and services.
5. Proficiency in Microsoft Office Suite.

Benefits:

• Inclusive, collaborative environment that fosters creativity and celebrates success.
• Competitive rewards: performance bonus, employee share plan, pension matching, health benefits from day one.
• Opportunities for career development and progression.

Location:

Toronto, Ontario, Canada

Scotiabank is committed to diversity and inclusion. Accommodations are available during the recruitment process. Only shortlisted candidates will be contacted.