Security Operations Coordinator, Bell Canada

Bell Canada; Merritt; On-site; CAD 65,000 - 90,000; Full time

Job summary

Bell Canada seeks a Security Operations Coordinator to maintain a safe, secure environment at our Merritt facility. You will blend security expertise with strong customer service to protect people, assets, and mission-critical systems.

Responsibilities include monitoring access, conducting patrols, responding to incidents, and maintaining incident reports while supporting employees and visitors. A background in corporate security, First Aid, CPR, and knowledge of privacy regulations is required.

Qualifications

• Strong attention to detail and situational awareness.
• Ability to remain calm under pressure.
• Experience with security systems (CCTV, access control).
• Strong communication and reporting skills.
• Understanding of privacy regulations (e.g., PIPEDA).

Responsibilities

• Monitor and control building access; verify credentials and manage visitor logs
• Conduct patrols and monitor CCTV and alarm systems
• Respond to incidents and emergencies; coordinate with emergency services
• Protect telecom and IT infrastructure
• Maintain incident reports and documentation
• Provide front‑line support to employees and visitors

Skills

Attention to detail

Calm under pressure

Security systems

Communication & reporting

Privacy regulations (PIPEDA)

Job description

Security Operations Coordinator, Bell Canada

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Be a critical part of our Customer Operations team, which delivers world-class service and maintains thriving relationships with Bell customers. You will gain valuable experience and insights that you’ll use to address inquiries and concerns, provide technical assistance, process orders and service requests, manage customer accounts and ensure overall customer satisfaction.

As part of our team, will be at the heart of our customers’ experiences.

Build a safer, smarter future with Bell

Join Bell’s AI Fabric team and play a critical role in protecting the infrastructure powering next-generation technology. As a Security Operations Coordinator, you’ll help ensure a safe, secure, and controlled environment across our facility—supporting people, assets, and mission‑critical systems. You’ll be the first line of defense, combining security expertise with a strong customer service mindset.

What You’ll Do

• Monitor and control building access; verify credentials and manage visitor logs
• Conduct patrols and monitor CCTV and alarm systems
• Respond to incidents and emergencies; coordinate with emergency services
• Protect telecom and IT infrastructure
• Maintain incident reports and documentation
• Provide front‑line support to employees and visitors

What You Bring

• Strong attention to detail and situational awareness
• Ability to remain calm under pressure
• Experience with security systems (CCTV, access control)
• Strong communication and reporting skills
• Understanding of privacy regulations (e.g., PIPEDA)

Requirements

• First Aid & CPR certification
• Background check and reliability clearance
• Experience in corporate or infrastructure security (asset)

Working Conditions

• Combination of desk, control room, and patrol duties
• Exposure to indoor and outdoor environments

Adequate knowledge of French is required for positions in Quebec.

Additional Information

• Position Type: Non Management
• Job Status: Regular - Full Time
• Job Location: Canada : British Columbia : Merritt
• Work Arrangement: Full‑time in office (meaning that you will be required to perform your work on-site)
• Application Deadline: 08/26/2026

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well‑being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy ( see Phenom for details ) to learn more about how we collect, use, and disclose your personal information.