Security Operations Centre (SOC) Administrator - Metro

Paladin Security; San Juan de Terranova; On-site; CAD 40,000 - 50,000; Full time

Job summary

A security services provider is seeking a Security Operations Centre Administrator in Canada. The role includes managing access control databases, supporting operational response, and ensuring documentation complies with guidelines. The ideal candidate will have strong IT skills and excellent communication abilities. Benefits include medical and dental insurance. Positions available for various shifts.

Benefits

Medical and Dental Insurance

Qualifications

• Entry level; 0-1 year experience.
• Healthcare Security experience and CPTED knowledge are assets.
• Confident interaction with diverse audiences.

Responsibilities

• Maintaining, auditing, and reporting on access control databases.
• Contributing to the creation and improvement of SOC operations.
• Managing communications regarding the photo ID/access control program.

Skills

Strong IT skills

Excellent verbal and written communication skills

Strong problem-solving skills

Education

High School Diploma / GED

Post-secondary diploma/certificate in Computer Science or related field

Business or Office Administration diploma/certificate

Tools

MS Office 360

Cure 9000

Axiom V

P2000

Job description

Overview

Paladin Security : Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high-quality service, and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Security Operation Center (SOC) is a centralized function within an organization employing people, processes, and technology to continuously monitor and improve an organization's security posture.

As a Security Operations Centre Administrator, the successful candidate will abide by the confidentiality of both NLHS and Paladin Security Group. The Administrator should be a self-starter, able to work effectively with minimal supervision and in a team environment to achieve organizational goals. Strong customer relations, interpersonal communication, both verbal and written, and flexibility in dealing with changing priorities and short deadlines are essential. The admin will be responsible for tasks including but not limited to:

• Maintaining, auditing, and reporting on access control databases such as Cure 9000, Axiom V, P2000
• Contributing to the creation and improvement of SOC operations, ID access, and video surveillance system best practices and processes
• Managing communications regarding the photo ID/access control program and escalating as needed
• Supporting operational response and investigative activities
• Processing requests for issuing, re-issuing, or deactivating ID cards for employees, vendors, and others
• Updating access permissions and maintaining inventory of access cards
• Monitoring alarms and managing SOC inventory
• Maintaining confidentiality and working closely with NLHS staff
• Ensuring documentation and processes adhere to provincial guidelines
• Performing other duties as required

Qualifications

• Entry level; 0-1 year experience
• Strong IT skills (Hardware, Software, Server settings, MS Office 360, Excel, PowerPoint)
• Post-secondary diploma/certificate in Computer Science or related field; Business or Office Administration diploma/certificate is an asset
• Healthcare Security experience and CPTED knowledge are assets
• Excellent verbal and written communication skills, confident interaction with diverse audiences
• Strong problem-solving skills

Education Requirements: High School Diploma / GED

Certification Requirements: Standard First Aid, CPR Level C, Vulnerable Sector Check

Additional Information / Benefits

Paladin Security values diversity and is committed to an inclusive workplace. Accommodations are available for applicants with disabilities during the interview process. Only shortlisted candidates will be contacted.

Benefits: Medical and Dental Insurance

This position reports to the Supervisor / Client Service Manager.

Positions available: 2 (Full and Part-Time, 1st, 2nd, 3rd shifts)

Travel is not required.