Security Operations Centre Manager

Accenture; Vancouver; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading company in information security is seeking a SOC Manager to oversee security operations for external clients. The role involves managing SOC activities, guiding incident response, and ensuring security resilience against advanced threats. The ideal candidate will have extensive experience in cyber security, particularly in security monitoring and operations management, and will work closely with client stakeholders to enhance operational efficiency.

Qualifications

• 10+ years in information/cyber security, focused on security monitoring.
• 3+ years managing security operations with onshore/offshore teams.

Responsibilities

• Oversee SOC operations for external clients, managing daily activities.
• Guide incident response management and coordinate client/internal teams.

Skills

Threat Hunting

Incident Response

Communication

Education

Bachelor’s or college degree in Computer Science

Tools

Microsoft Sentinel

Microsoft Defender for Endpoint

KQL

Job description

Accenture Security helps organizations prepare, protect, detect, respond to, and recover at all points of the security lifecycle. We hire top security talent and equip them with advanced tools and technology to build resilience for our clients through integrated, customized solutions. Our expertise spans risk strategy, digital identity, cyber defense, application security, and managed services, enabling us to rethink the entire security lifecycle.

The Accenture Security practice is a dedicated group passionate about Information Security. We are currently seeking a SOC Manager.

Job Summary:

1. The primary objective of the SOC Manager is to oversee SOC operations for our external clients, during service transition and/or in the operational phase. This role involves managing day-to-day SOC activities to defend corporate networks against advanced attacks by providing threat monitoring and cyber defense services. The SOC Manager collaborates with the SOC Operations team focusing on threat detection, incident response, cyber threat intelligence, and mitigation to ensure security resilience.
2. Key Responsibilities:
3. Serve as the service delivery manager and Subject Matter Expert (SME) during the run phase of the service.
4. Provide expertise and guidance on Sentinel design, implementation, log sourcing, UseCase development, and troubleshooting.
5. Guide incident response management and coordinate efforts across client and internal teams.
6. Manage escalations, daily operations, resources, and incident management processes.
7. Report on and review contractual metrics such as KPIs and SLAs.
8. Implement and support security measures in client environments, including technological solutions.
9. Participate in business development activities, including responses to RFPs, RFIs, and RFQs.
10. Champion continuous service improvement and drive automation initiatives.
11. Contribute to team development through coaching, training, recruitment, and fostering a culture of learning and continuous improvement.

Minimum Requirements:

1. At least 10 years of experience in an information/cyber security role focused on security monitoring and analysis, including management of security operations.
2. Deep expertise in Microsoft Sentinel, KQL, and Microsoft Defender for Endpoint.
3. Skilled in threat hunting, detection engineering (MITRE ATT&CK), and incident response.
4. Minimum of 3 years’ experience managing security operations, including onshore/offshore teams, to enhance operational efficiency and threat detection.
5. Extensive experience working directly with client stakeholders as a single point of contact, managing escalations, and driving remediation efforts.
6. Strong communication skills, including client management, root cause analysis, and conducting tabletop exercises.
7. Experience in managing contractual reporting and presenting findings professionally to clients.
8. Proficiency in English is required due to interaction with multi-national teams where English is the common language.

Nice to Have Skills:

1. Bachelor’s or college degree in Computer Science, Telecommunications, or Information Security, or equivalent work experience.
2. Security certifications such as CISSP or CISM.
3. Prior experience working for professional services firms is highly preferred.