About
The Level 2 (L2) SOC Analyst is a core resource on the security monitoring and response team within the Global Security Operations Center (GSOC). As a member of the Security Operations Team, the L2 Analyst is responsible for monitoring, triage, and response to security alerts from SIEM and other security controls.
Responsibilities
- Perform real-time monitoring of security alerts from various security controls.
- Investigate escalated alerts from L1 Analysts within SLA guidelines.
- Triage indicators and document findings in the threat knowledgebase.
- Conduct in-depth analysis of alerts using endpoint and network analysis techniques.
- Create security incidents from true-positive alerts and close false positives.
- Escalate undetermined alerts to L3 Analysts.
- Support Incident Handling and Incident Management teams.
- Stay updated on industry trends, threats, and security standards.
- Collaborate with GSOC and internal teams during investigations.
- Recommend technical and procedural improvements to enhance SOC capabilities.
- Report vulnerabilities and suggest mitigation strategies.
- Review and update SOP documentation.
- Contribute to internal threat intelligence efforts.
- Perform shift handovers and review alert patterns for broader security issues.
- Apply critical thinking and networking knowledge during investigations.
- Utilize knowledge of Windows Event IDs, Linux commands, and vulnerability management.
- Analyze logs and understand network security monitoring techniques.
- Maintain awareness of threats, vulnerabilities, and attack methodologies.
- Apply knowledge of ITSM, open source intelligence, and foundational malware analysis techniques.
- Mentor junior analysts as needed.
Qualifications
- 2+ year diploma or degree in Information Security or Cybersecurity is preferred but not required.
- Certifications such as Security+, CySA+, SSCP, CISSP, etc., are desirable.
- Minimum 2 years experience in a SOC or similar environment.
- Experience with SIEM, IPS/IDS, Endpoint Security, Firewall, and Cloud security.
- Proficiency with security intelligence tools like VirusTotal.
- Experience with digital forensics and security reporting.
Skills
- Incident Management
- IT Security
- Security Operations Center
- Security Certification
Nice-to-have Skills
- Linux
- Scripting
- Vulnerability Management
- Windows
Location
Calgary, Alberta, Canada
Work Experience
- Cyber Security Specialist
- Pentester
- Security Analyst
Languages