Security Officer (Permanent Part-Time)

Muskoka Algonquin Healthcare; Huntsville; On-site; CAD 42,000 - 54,000; Full time

Job summary

Muskoka Algonquin Healthcare (MAHC) seeks a Security Officer to protect staff, patients and visitors and to support hospital operations across Bracebridge and Huntsville campuses.

You will respond to trauma calls, patrol parking areas, report hazards, escort staff, and assist with investigations while maintaining records and ensuring safety standards.

Qualifications

• Community College Law and Security Program or graduate of a recognized Police training facility.
• Current Licensure as a Security Guard with the Private Security & Investigative Services branch of the Ministry of Community Safety & Correctional Services.
• Current CPR certification.

Responsibilities

• Respond to trauma calls as a member of the team.
• Locate and report safety hazards and submit maintenance requisitions.
• Patrol visitor and staff parking lots and provide escorts at shift changes.
• Check doors, alarm systems, lights, fire exits and report malfunctions.
• Maintain incident reports and logs for security activities and lost-and-found items.
• Assist in patient restraints and in missing person searches as needed.
• Conduct internal and external investigations (thefts, trespassing).
• Provide continual foot patrols on site and cash escorts as assigned.

Skills

Interpersonal skills

Written communication

Verbal communication

Punctual attendance

Public interaction

Education

Community College Law and Security Program

Police training facility

CPR certification

Job description

ROLE

As a Security Officer at Muskoka Algonquin Healthcare (MAHC) you are a vital member of the patient care team as you will protect the staff, the patient and visitors. In this role you will performs duties such as;

• Respond to all trauma calls as a member of the team
• Locate and report any safety hazards, and correct where possible or submit a maintenance requisition for same
• Patrol visitor parking lots for parking violations
• Patrol staff parking lots and provide escort at shift change times and as requested by staff on hospital property during darkness
• Respond to complaints with regards to gates not working and to repair gates when necessary
• Check for unlocked doors, broken glass, malfunctions of emergency codes, malfunctions of automatic lights, blocked doors, fire exits, property damage, unusual odours and smoke
• Maintain records and stats on database of all incident reports and other documents related to security activities
• Maintain log of lost and found items
• Assess maintenance call-in needs, in consultation with the Nursing Coordinator, to determine the seriousness and defer until morning where possible
• Provide cash escorts as assigned
• Provide continual foot patrols of the Hospital, both internally and externally
• Assists in all missing person searches according to hospital safety and security policies and procedure
• Assist nursing staff with patient restraints as requested by the Nursing Coordinator
• Conduct internal investigations (i.e. thefts)
• Conduct external investigations (i.e. trespassing)

Required Education & Certification(s)

• Community College Law and Security Program or graduate of a recognized Police training facility.
• Current Licensure as a Security Guard with the Private Security & Investigative Servicesbranch of the Ministry of Community Safety & Correctional Services
• Current CPR certification

Required Skills & Experience(s)

• Recent experience in dealing with the general public in a law and security role, preferably in Police Services and/or as a hospital Security Guard
• Excellent interpersonal, written and verbal communication skills
• Regular and punctual attendance is a requirement of this position

Desired Skills, Experience(s) & Education

• Recent experience as a Security Guard in a hospital or care facility, including working with front-line clinical staff, patients, and members of the community
• Recent experience with mental health patients in an Emergency Department, or similar care facility, such as: patient sitting, providing 1-on-1 patient observation and participating as a member of a patient care team

Additional Information

Location: Multi-Site, working on site at both the South Muskoka Memorial Hospital (SMMH) located in Bracebridge and Huntsville District Memorial Hospital (HDMH) located in Huntsville. Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting. *Exceptions will be considered on a case-by-case basis

Department: Security

Hours of Work: Must be available to work shifts including days, evenings, nights and weekends. Shifts and hours may change according to departmental requirements per the collective agreement.

Recruitment Process

• We thank all applicants for their interest in this opportunity. As much as we would like to reach out to every applicant, please note that only those selected for an interview will be contacted. Selection will be based on skills, abilities, experiences, and qualifications. MAHC reserves the right to conduct interview(s) or other applicable testing where required
• Please note, AI (Artificial Intelligence) is not being used to screen, assess, or select applicants in our recruitment process

Conditions of employment for external hires includes;

• Proof of immunization and vaccination records to the Hospital's Occupational Health and Safety department
• Legal entitlement to work in Canada
• Satisfactory Criminal Record & Vulnerable Sector Check

Our organization: MAHC is committed to a selection process and work environment that is inclusive and barrier-free. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identify as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ+.

Accommodation will be provided in accordance with the Ontario Human Rights Code. If you have accommodation needs for attendance at the interview, please advise us at time of the interview being scheduled

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