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Job Description
Great Blue Heron Casino & Hotel is seeking Part-time Security Officers!
Reporting to the Security Supervisor, the Security Officer is responsible for maintaining the overall security and protection of the Casino complex. The Security Officer shall consistently perform their duties with the highest professional standards at all times.
Skills
The ideal candidate is an energetic professional with proven knowledge, skills, and abilities, executing the following in support of the company’s vision, mission, and values:
- Excellent internal and external customer service skills are required to be displayed at all times
- Ensure any violations or suspected violations of the Gaming Code, Criminal Code of Canada, and Gaming Control Act 1992 are logged accordingly and reported to the Security Management Team immediately
- Monitor assigned post and/or duty to protect the safety of the Casino’s employees and guests
- Report and log all irregular, unusual, suspicious, or illegal activities
- Escort patrons and employees requesting escorts to their vehicles as required
- Answer emergency calls and provide immediate care to ill and injured patrons/employees as required
- Collate statistical information as required
- Maintain a physical presence on the gaming floor and surrounding complex as a deterrent to crimes
- Maintain crowd control as required
- Safeguard all confidential information and exercise due diligence to prevent improper disclosure or use
- Provide assistance to other Security Officers and EMRs as required
- Perform other duties as assigned by the Security Supervisor/Manager
Qualifications
Successful applicants will demonstrate the following qualifications:
- Completion of Post-Secondary education preferably in LASA/Police Foundations or equivalent experience
- Prior security-related work experience preferred
- Valid “G” Class driver’s license
- Specialized skills training in Conflict Resolution, Workplace Violence, Fire Extinguisher Training, Smart Serve Certification, and/or First Aid & CPR preferred
- Ability to work independently under pressure in a fast-paced environment
- Strong conflict resolution and problem-solving skills
- Excellent time management and organizational skills
- Ability to maintain positive working relationships with colleagues and management
- Effective leadership, oral, and written communication skills
- Professionalism and competence
- Ability to follow company and departmental policies and procedures
- Excellent customer service skills
- Ability to perform tasks effectively and safely within prescribed time limits
- Ability to pass a criminal record and credit check through the Alcohol and Gaming Commission of Ontario (AGCO)
Additional Requirements
Candidates must be willing to work flexible hours, including evenings, weekends, holidays, and overnights, based on operational needs. Are you ready to embark on your next adventure?
Job Details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other, Information Technology, and Management
- Industries: Gambling Facilities and Casinos
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