Security Officer - Hampstead Hospital

Dartmouth-Hitchcock; Municipality of Northern Bruce Peninsula; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join an established industry player focused on ensuring the safety and well-being of patients and staff. This role involves proactive patrolling, responding to emergencies, and assisting in de-escalating potentially violent situations. As a vital member of the security team, you will ensure compliance with safety regulations and provide support across various departments. If you are passionate about security and patient care, this is an exciting opportunity to make a difference in a dynamic healthcare environment.

Qualifications

• High school graduate with 2+ years of related experience preferred.
• Direct security experience is highly preferred.

Responsibilities

• Patrols facility for safety concerns and assists patients and staff.
• Responds to security incidents and emergencies, documenting all actions.
• Enforces company policies and assists with parking management.

Skills

Emergency response

De-escalation techniques

Patrolling

Documentation

Education

High school diploma

Tools

Taser

Handcuffs

Pepper Gel

AED

Job description

Overview

Responsible for the safety and well-being of patients, visitors, staff, facilities, and hospital property. Work schedule would be 10 hr. shifts, 4 days per scheduled work week.

Responsibilities

1. Patrols all areas of their assigned facility looking for illegal/inappropriate activity and security/safety concerns. Proactively provides information, assistance, and guidance to patients, visitors, and staff.
2. Conducts internal and external rounds/patrols to ensure the safety and security of the facility, property, and occupants.
3. Responds to and investigates security incidents. Ensures all incidents and activities are appropriately documented and recorded.
4. Assists nursing units, clinical care areas, and other departments with uncooperative, combative, or violent patients and visitors. Effectively de-escalates situations and uses the appropriate AVADE techniques.
5. Provides patient watch activities to prevent elopement or injury to self/others.
6. At the direction of the medical staff, applies restraints. Contacts local law enforcement as situation warrants.
7. Deals with custody disputes and/or domestic disturbances occurring on campus.
8. Conducts patient and visitor searches when required and conducts room and belonging searches as needed.
9. Responds to emergencies and code calls. Performs CPR, including the use of AEDs. For medical incidents outside the building, contacts the local fire department for ambulance response.
10. Monitors all parking lots for compliance with facility parking regulations. Tickets unauthorized parked cars. Observes and follows up on safety hazards in parking areas. Provides vehicle assistance services.
11. Enforces company policies as directed by a supervisor.
12. Assists with parking space and utilization. Rearranges parking barricades to meet organizational needs and special events. Assists parking officers with parking control and assistance.
13. Assists DHART with helicopter arrivals and departures. Releases deceased patients and accepts incoming deceased patients.
14. Completes all required/requested forms, reports, and documents.
15. Completes assigned secondary duties.
16. Responds to duress alarms, calls for service, and other emergency situations.
17. Performs other duties as required or assigned.

Qualifications

• High school graduate required.
• Two years of related experience preferred.
• Direct security experience highly preferred.

Required Licensure/Certifications

• Must maintain Taser, Handcuff, and Pepper Gel certification.
• Must complete all required training and pass minimal physical requirements within 90 days from date of hire and as required thereafter.
• Must obtain IAHSS Basic Security Officer Certification within 6 months of hire.