Security Officer - Full-Time Nights

Brigham & Women's Faulkner Hospital; Pelham; On-site; CAD 40,000 - 75,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Security Officer to ensure the safety and security of its patients, staff, and visitors. This full-time position involves a range of responsibilities, including patrolling hospital grounds, responding to emergencies, and maintaining a secure environment. Ideal candidates will possess strong communication skills and a background in security or emergency services. Join a team that values diversity, equity, and inclusion while making a meaningful impact in the community. If you're ready to take on a challenging yet rewarding role in a fast-paced environment, we want to hear from you!

Benefits

Generous Sign-On Bonus

Health Insurance

Paid Time Off

Retirement Plan

Training and Development Programs

Qualifications

• 1-3 years of experience in security or related fields preferred.
• Must pass an annual criminal background check and maintain required training.

Responsibilities

• Provide a safe and secure environment for patients, visitors, and employees.
• Patrol assigned areas and report safety hazards and unusual occurrences.
• Respond to emergencies and provide protective services as needed.

Skills

De-Escalation Techniques

Healthcare Defensive Tactics

First Aid/CPR/AED

Communication Skills

Conflict Resolution

Education

High School Diploma

Associate's Degree in Criminal Justice

Bachelor's Degree in Criminal Justice

Tools

Access Control Software

Communication Equipment

First Aid Equipment

Job description

We're offering a generous sign-on bonus ($1000) to welcome you to our team. Recognizing and valuing exceptional talent, we're eager to discuss the exciting details of this bonus during our interview process.

Schedule: Full-time 40 hours, nights.

Receiving general direction from the Security Director, Operations Manager, Manager of Special Investigations, Supervisor, or Charge Officer, the incumbent shall provide a safe and secure environment for all Hospital patients, visitors, and employees by enforcing Hospital security regulations and by continuously watching for and the timely reporting of any safety hazards or unusual occurrences through patrol of assigned areas. Furthermore, the incumbent shall provide protective service and response for the protection of the people and property of the Hospital and is responsible for assisting with the day-to-day operation of the Department.

Responsibilities include but are not limited to:

1. Protects people and property through patrol, investigation, monitoring alarms, and surveillance cameras.
2. Provides escorts for staff, visitors, and patients as requested.
3. Apprehends criminal violators when necessary and appropriate.
4. Provides emergency response to a variety of situations.
5. Applies patient restraints as needed.
6. Patrols assigned areas, buildings, and grounds, giving attention to those areas where security problems have occurred. Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries, or damages to Hospital property, patients, visitors, and employees. Maintains strict confidentiality at all times.
7. Prepares and submits written reports and daily events in a complete, timely, and accurate manner.
8. Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
9. Acts as Security Dispatch Operator as needed.
10. Acts as a first responder to HazMat incidents.
11. Creates safety awareness among patients, visitors, and staff.

Working Conditions:

Work is fast-paced and physically demanding. Walks within the hospital and around the hospital campus, to and from parking areas and buildings on premises in all weather conditions. Runs short distances when responding to stat calls and other security emergencies; interacting with patients as needed. Stands for long periods both indoors and outdoors in all weather conditions. Lifts, pulls, and pushes when transporting and interacting with patients. Potential hazards exist in encounters with physically aggressive patients, visitors, and others.

Minimum Requirements:

1. A high school diploma is required. A strong educational background (Associate's or Bachelor's degree) in criminal justice or related field is preferred. A combination of both experience and education will be considered.
2. 1-3 years of police, emergency services, security, or related experience preferred.
3. Must possess and maintain an MA driver's license or valid license from the state in which the employee resides.
4. Must submit to and pass an annual criminal background check.
5. Physically able to lift patients (approximately 50 pounds) with the help of others, walk at a rapid pace, stand for extended periods, and withstand adverse weather conditions.
6. Must obtain and maintain required training such as De-Escalation, Healthcare Defensive Tactics System (HDTS), Handcuff Tactics (HT), Pepper Spray Defense (PSD), First Aid/CPR/AED, and C-Spine Immobilization within specified timeframes.
7. Must obtain HazMat Levels 1, 2 & 3, and IAHSS Basic Officer Certification within one year of employment.
8. Ensures all required training is up to date, maintains individual training records, and reports errors to supervisors.
9. Massachusetts License to Carry Class A preferred.
10. Ability to be licensed as a Special State Police Officer under Massachusetts law.
11. Ability to recognize, acknowledge, respect, and effectively interact with people of different ages and cultures, establishing positive relationships and gaining trust and respect.
12. Ability to de-escalate anxious/stressed individuals and manage aggression effectively; capable of managing high activity volume.
13. Proficiency in using access control and database software, communication equipment, and first aid equipment, with troubleshooting skills when necessary.

About Brigham and Women's Faulkner Hospital

Brigham and Women's Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and community service. We value diversity, equity, and inclusion, reflecting the diversity of our patients. We believe in equal access to care, employment, and advancement opportunities for all.

Located in Jamaica Plain, founded in 1900, our hospital offers comprehensive specialties and is a designated Magnet hospital. We are dedicated to creating a healthier community and providing innovative healthcare and research.

We are an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to protected characteristics. We provide reasonable accommodations for individuals with disabilities throughout the application and employment process.