Security Officer

Gateway Casinos & Entertainment Limited; New Westminster; On-site; CAD 80,000 - 100,000; Part time

Job summary

A major gaming and entertainment company in British Columbia is looking for a Security Officer to maintain the safety and security of guests and employees. This position requires a strong commitment to customer service and a minimum of 6 months experience in security. Candidates should be detail-oriented, possess good judgment, and be prepared for flexible working hours. This role offers competitive pay and benefits for full-time employees.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Development and training opportunities

Family and friends discounts on travel, tech, food, beverage, and fitness

Qualifications

• Minimum 6 months of experience in a security role.
• High level of customer service skills.
• Detail-oriented and organized.
• Strong analytical and communication skills, both written and verbal.
• Proactive in providing solutions and sensitive in dealing with people.
• Good judgment and understanding of casino operations.
• Completion of the Gaming Security Officer (GSO) training before start or valid BC Security License, with GSO training completed within 90 days of start.
• Completion of Serving It Right.
• Ability to stand and walk for long periods.
• Ability to lift up to 25 lbs and push/pull up to 150 lbs.

Responsibilities

• Oversee security throughout the casino.
• Maintain presence on the gaming floor and respond quickly to guest inquiries.
• Control access to the facility and sensitive areas.
• Escort patrons and assets.
• Patrol casino property.
• Conduct incident investigations.
• Write reports and maintain a daily log.
• Provide First Aid and medical attention as needed.

Job description

Description

Position at Starlight Casino

Job Type : Casual

Hourly Rate : $22.79 / hr

The Gateway to Your Future

As a Security Officer, you oversee security throughout the casino, ensuring guests and employees are secure and protected at all times. In this key role, you will help create a comfortable environment where others feel the assuring calm of your presence. You will protect the company from theft and fraud while delivering a strong commitment to customer service.

At all times, you will be aware of gaming operations and work under provincial gaming regulations, complying with all applicable laws, policies, and procedures. This exciting opportunity at a national company offers you the chance to grow your career with an excellent benefits package and a competitive salary for full-time employees.

We Provide

• Full benefits package for full-time employees.
• Starting wage of $22.79/hour, increasing to $23.38/hour post-probation.
• Retirement savings plan.
• Supportive and fun work environment.
• Family and friends discounts on travel, tech, food, beverage, and fitness.
• Development and training opportunities.

Key Responsibilities

• Maintain a presence on the gaming floor and respond quickly to guest inquiries.
• Control access to the facility and sensitive areas.
• Escort patrons and assets.
• Patrol casino property.
• Conduct incident investigations.
• Write reports and maintain a daily log.
• Perform other duties as required.
• Provide First Aid and medical attention as needed (if IFA certified).

What You Bring

• Minimum 6 months of experience in a security role.
• High level of customer service skills.
• Detail-oriented and organized.
• Strong analytical and communication skills, both written and verbal.
• Proactive in providing solutions and sensitive in dealing with people.
• Good judgment and understanding of casino operations.
• Experience with Microsoft Word.
• Ability to work flexible hours, including evenings and weekends.
• Completion of the Gaming Security Officer (GSO) training before start, or a valid BC Security License, with GSO training completed within 90 days of start.
• Completion of Serving It Right.
• Ability to stand and walk for long periods.
• Ability to lift up to 25 lbs and push/pull up to 150 lbs.
• Capacity to physically restrain and secure individuals using prescribed techniques.
• Good social perceptiveness and vision to identify people.

Why Work With Us?

Gateway celebrates and empowers its team members, offering recognition, career advancement opportunities across 27 locations, ongoing training, and leadership programs in a dynamic environment. Join us to be part of a team that values your skills and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited is one of Canada's largest gaming and entertainment companies, with 27 properties across British Columbia, Ontario, and Edmonton, Alberta. Employing approximately 8,648 people, Gateway offers a diverse range of gaming options, restaurants, bars, and hotel rooms. Gateway has developed proprietary brands like Match Eatery & Public House, Atlas Steak + Fish, and Halley's Club. Celebrating over 25 years in business, Gateway continues to grow and diversify its offerings.